Tina Qu
Melbourne,VIC
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
14
14
years of professional experience
Work History
Sales Manager
Design By Globalis
01.2010 - 01.2018
- Established and cultivated solid business relationships with new or existing customers.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Waiter
Yummy Don
11.2023 - Current
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Science - Chemistry Teacher Education
Shanghai Normal University
Shanghai, China06.2000
Skills
Hospitality best practices
Cleanliness
High Energy and Stamina
Relationship Management
Languages
Chinese (Mandarin)
Full Professional
Timeline
Waiter
Yummy Don
11.2023 - Current
Sales Manager
Design By Globalis
01.2010 - 01.2018
Bachelor of Science - Chemistry Teacher Education
Shanghai Normal University