Tina Ritchie
Swan Hill,VIC
Summary
Dedicated Support Worker with experience at Echuca Discoveries, skilled in first aid and trained in risk assessments. Successfully enhanced client self-sufficiency through personalized care plans and effective communication. Recognized for implementing client feedback to improve service delivery and training new staff on safety protocols. Passionate about fostering client well-being and satisfaction.
Overview
1
1
Certification
Work History
Support Worker
Echuca Discoveries
- Supported clients in performing daily tasks to enhance self-sufficiency and health.
- Provided emotional support through active listening and engaging communication techniques.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Monitored client progress, documenting changes and reporting to supervisors accurately.
- Trained new staff on best practices for client interaction and safety protocols.
- Implemented feedback from clients to enhance service delivery and satisfaction levels.
Education
High School Diploma - Community Services
Murray Ace
Swan Hill, VICSkills
First aide
Ileostomy training
Peg and teg fed training
Epilepsy training
Hoist training in all applications
Trained in risk assessments
OHS training
Certification
Diploma In community services
Cert 3 in age and disability
Epilepsy trained
Peg and teg feeding
Currant first aide
Current crime check
Current NDIS check
Current working with children’s check
Current driving license
Experience with disability buses
Timeline
Support Worker
Echuca Discoveries
High School Diploma - Community Services
Murray Ace