Years of professional experience
Tina Shipley
Brisbane,QLD
Summary
Highly accomplished Senior Project Manager with a track record of delivering successful ICT projects for large enterprise and government organizations. A results-oriented professional dedicated to achieving customer satisfaction and driving positive business outcomes. Known for exceptional leadership skills, fostering collaboration with stakeholders at all levels, and managing highly skilled teams. Expertise in project and program management, change management, stakeholder engagement, and business improvement.
Overview
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Work History
CONTRACT PROJECT MANAGER
Shell
01.2023 - 06.2023
- Led planning, execution, and successful delivery of various technology projects for Shell, ensuring adherence to scope, budget, and timeline.
- Collaborate with stakeholders to define project objectives, requirements, and deliverables, aligning them with clients' business goals.
- Foster effective communication and collaboration among project teams, clients, and vendors, ensuring alignment and satisfaction throughout project lifecycles.
- Oversee project financials, including budget tracking, cost control, and forecasting, ensuring profitability and client satisfaction.
- Continuously identify and implement process improvements and best practices to enhance project delivery efficiency and effectiveness.
SENIOR PROJECT MANAGER
TELSTRA
08.2014 - 09.2022
- Led successful delivery of Technology and IT projects as part of larger business-driven initiatives, ensuring the achievement of strategic objectives.
- Developed and executed comprehensive Project Management Plans, incorporating effective cost management, resource allocation, scheduling, and risk mitigation strategies.
- Delivered exceptional results by completing highly complex Qantas QB1 Exit Project in just 9 months, exceeding expectations and achieving back-to-green RAG status. Project met stringent quality, time, and cost constraints.
- Pioneered the implementation of cutting-edge technology scopes of work, driving innovation and expanding Telstra's capabilities in line with evolving industry trends.
- Provided dynamic and visionary leadership to project teams, fostering collaborative and high-performing work environment. Facilitated proactive communication and stakeholder engagement at all levels.
- Enhanced transparency and decision-making processes through development and implementation of customized status reporting mechanisms, ensuring stakeholders were well-informed and empowered.
- Established and meticulously managed a robust change control process, enabling streamlined evaluation and implementation of approved scope, time, and cost changes while maintaining project integrity.
- Demonstrated unwavering commitment to project schedules, diligently tracking progress and ensuring key milestones were consistently met at each phase.
PROJECT CO-ORDINATOR/MANAGER
TELSTRA, BRIDGE POINT COMMUNICATIONS
04.2013 - 08.2014
- Oversaw a diverse range of projects, ensuring successful outcomes by closely monitoring schedules and budgets.
- Led BYOx deployment initiative for 135 Qld State High schools, facilitating seamless integration of student-owned devices, project value $3.5M.
- Demonstrated excellent stakeholder management skills by liaising effectively with project managers, delivery teams, sales teams, customers, and vendors to ensure the highest standards of project delivery.
- Coordinated project resources across multiple locations, optimizing team utilization and ensuring project success.
- Provided comprehensive support to the project team, including reporting, document review, schedule management, asset tracking, and third-party liaison.
- Contributed to the delivery of quality initiatives for projects and professional services.
SUPPORT TEAM LEADER
DIMENSIONS DATA
09.2009 - 04.2013
- Led and mentored high-performing Sales Support team, optimizing performance and ensuring operational excellence.
- Conducted sales meetings to promote development strategies, share best practices, and drive process improvements.
- Monitored sales team performance, analyzed data, and reported insights to area managers.
- Fostered cross-functional collaboration with headquarters, regional teams, and other departments, ensuring a consistent customer experience.
- Achieved established KPIs for company, regional team, and individual performance through effective teamwork and customer focus.
SALES ASSOCIATE
DIMENSION DATA
04.2007 - 09.2009
- Daily management of Dimension Data sales activities including – includes monitoring ETAs against customer and project schedules, managing stock on hand, amendments, deliveries, product billings, consolidated billing, proof of deliveries and raising of proforma invoices when required
- 100% accuracy in updating sales orders in SAP to generate prompt and accurate billings
- Assisted with recovery of customer aged debts over 120 days
Education
Certificate IV of Applied Project Management - Project Management
AIM
Brisbane, QLD2014
Certificate in Leadership And Management - Project Management
AIM
Brisbane, QLD2011
Manager The Manager -
Dimension Data
Brisbane, QLD06.2011
Certificate of Skills For Inclusive Conversations - Project Management
Linked In
Brisbane, QLD2022
Certificate of Mastering Microsoft Project Graphical Reports - Project Management
Linked In
Brisbane, QLD2022
Certificate of Leading With Vision - Project Management
Linked In
2022
Certificate of Coaching And Developing Employees - Project Management
Linked In
2022
Certificate of Body Language For Leaders - Project Management
Linked In
2022
Certificate of Managing Ego's And Difficult Emotions - Project Management
Linked In
2022
Certificate of Body Language For Woman At Work - Project Management
Linked In
2022
Skills
- Project & Program Management
- Team Leadership & Development
- Problem Solving & Strategic Thinking
- Stakeholder Engagement & Communication
- Change Management & Transformation
- Business Improvement & Optimization
- Safety Protocols
- Workforce Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CONTRACT PROJECT MANAGER
Shell
01.2023 - 06.2023
SENIOR PROJECT MANAGER
TELSTRA
08.2014 - 09.2022
PROJECT CO-ORDINATOR/MANAGER
TELSTRA, BRIDGE POINT COMMUNICATIONS
04.2013 - 08.2014
SUPPORT TEAM LEADER
DIMENSIONS DATA
09.2009 - 04.2013
SALES ASSOCIATE
DIMENSION DATA
04.2007 - 09.2009
Certificate IV of Applied Project Management - Project Management
AIM
Certificate in Leadership And Management - Project Management
AIM
Manager The Manager -
Dimension Data
Certificate of Skills For Inclusive Conversations - Project Management
Linked In
Certificate of Mastering Microsoft Project Graphical Reports - Project Management
Linked In
Certificate of Leading With Vision - Project Management
Linked In
Certificate of Coaching And Developing Employees - Project Management
Linked In
Certificate of Body Language For Leaders - Project Management
Linked In
Certificate of Managing Ego's And Difficult Emotions - Project Management
Linked In
Certificate of Body Language For Woman At Work - Project Management
Linked In
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