Tina Stewart
Euroa,VIC
Summary
Dedicated support worker with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Beauty Therapist
Self
05.2024 - Current
- Performed a variety of beauty treatments, including waxing, manicures and pedicures for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
Residential Disability Support Worker
Aruma Children Services
05.2022 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Completed daily house cleaning and cooking.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centered care techniques.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
- Provided crisis intervention when necessary, maintaining client safety and stability.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Documented client progress and activities in accordance with agency policies and procedures.
- Completed client shift reports, medication charts and incident reports.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Implemented behaviour management plans for clients with challenging behaviours, promoting harmonious living environment.
Residential Disability Support Worker
Mansfield Autism Statewide Services
04.2017 - 05.2022
- Provided residential care to children with Autism and associated medical and or mental health issues.
- Worked as part of a team, creating and implementing individual learning plans to increase our clients independent living skills, any behaviour's of concern, as well as their ability to access community activities/programs.
- Worked flexible hours across night, weekend, and holiday shifts.
- Completed client shift reports, medication charts and client progress/behaviour charts.
- Attended weekly team meetings to discuss and adjust client plans if/when necessary.
Education
Certificate IV Disability - Personal Care
Tafe
Wangaratta, VIC2021
Certificate IV Children, Youth And Family Interventions - Personal Care
Tafe
Wangaratta, VIC2021
Certificate III - Education Support
Monash University
Cranbourne, VIC2006
Skills
- Client support - independent living, self-care, communication and emotional support, household chores and meal preparation
- Client confidentiality
- Health and safety
- Problem-solving
- Communication - with clients, team members, management and families
- Documentation and reporting - shift reports, incident reports, medication charts, risk assessments
- Work effectively both within a team and individually
Certification
- First aid and CPR training
- Crisis Intervention Training
- Infection control
Timeline
Beauty Therapist
Self
05.2024 - Current
Residential Disability Support Worker
Aruma Children Services
05.2022 - 09.2024
Residential Disability Support Worker
Mansfield Autism Statewide Services
04.2017 - 05.2022
Certificate IV Disability - Personal Care
Tafe
Certificate IV Children, Youth And Family Interventions - Personal Care
Tafe
Certificate III - Education Support
Monash University
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