Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Yin

Templestowe,VIC

Summary

Detail-oriented professional with bilingual abilities and is
experience in both service and marketing. Monash current
student and self-assured with superior communication
skills.

Overview

1
1
year of professional experience

Work History

Sales Associate

1001 Optical
Melbourne, VIC
10.2023 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Worked with fellow sales team members to achieve group targets.
  • Developed promotional strategies to increase sales volume.
  • Placed special orders or called other stores to find desired items.

Volunteer

Lions Clubs
Melbourne, VIC
10.2022 - Current
  • Assisted with special events and programs, including greet guests and present awards at Lions Club charity gala.
  • Helping to wrap and mail Christmas presents for children in orphanages
  • Volunteer services and free performances at nursing homes

Waitress

Ichi Ramen
Melbourne, VIC
02.2023 - 08.2023
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives

Education

BBA - Marketing

Monash University
Melbourne, VIC
10.2024

Skills

  • Fluent in English, Mandarin and Cantonese
  • Experience in customer service
  • Teamwork Collaboration
  • Basic Excel operations

Timeline

Sales Associate

1001 Optical
10.2023 - Current

Waitress

Ichi Ramen
02.2023 - 08.2023

Volunteer

Lions Clubs
10.2022 - Current

BBA - Marketing

Monash University

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Tina Yin