Tina Zhang

Key responsibilities Payroll Manager:

• Team Leadership: Supervised and led a team of4 payroll officers, providing guidance and support while setting clear performance expectations and facilitating professional development through regular evaluations.
• Payroll Processing: Oversaw the accurate and timely processing of payroll for all employees, ensuring strict compliance with relevant laws and regulations.
• Reconciliation: Conducted thorough payroll reconciliations and resolved discrepancies in payroll records to maintain accuracy and integrity.
• Reporting: Prepared and submitted comprehensive payroll reports to management and statutory reports to government agencies, ensuring all deadlines are met.
• System Management: Managed payroll systems and software, ensuring they are regularly updated and functioning optimally to support payroll operations.
• Compliance: Ensured adherence to tax laws and regulations, proactively updating policies and procedures in alignment with industry trends.
• Audits: Coordinated internal and external payroll audits, implementing necessary changes based on findings to enhance compliance and accuracy.
• Employee Support: Addressed employee inquiries related to payroll, deductions, and benefits, fostering a supportive workplace environment.
• Collaborations: Collaborated effectively with Employee Relations, Finance, and other departments to resolve payroll and tax-related issues promptly.

Achievement:

• Updated the Superannuation payment method from Beam to Clearing House on a monthly basis instead of quarterly.
• Established an end-to-end payroll procedure, resulting in zero errors thereafter.
• Corrected all payroll coding discrepancies and adjusted incorrect payroll payments to ensure that STP and EOY processes are accurate.
• Reviewed and recalculated leave entitlements for all staff, successfully passing audits for the previous and current year.

Key responsibilities of HR Operations Manager:

• Team Leadership: Leading and mentoring a team of 3 HR Operations Officers, while fostering a collaborative and high-performance culture.
• Employee Records Management: Maintaining accurate employee records, ensuring data integrity in HR systems.
• Employee Lifecycle Management: Coordinating the onboarding process, which includes providing necessary paperwork and ensuring compliance with company policies and regulations.
• Department Managers/Supervisors: Responsible for welcoming new employees, assigning mentors or buddies, and facilitating department-specific training.
• HR Operations SOP: Creating a structured and effective HR function that supports the organization’s goals.
• HRIS Management: Overseeing and optimizing the HR Information Systems (Employment Hero) to ensure accurate data management and reporting.

Achievement:

• Establish all letter templates and email templates.
• Implement the life cycle procedure, including onboarding, variations, and offboarding.
• Enhance the efficiency and accuracy of paperwork submitted to payroll and other departments.

• Management of end-to-end weekly payroll processing for 1,000 employees
• Month end process and running the end of financial year processes
• Processes timesheets and forms and maintains salary variations on a weekly basis including all allowances, commencements, terminations, leave and other relevant information on the computerized database in current and accurate form
• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions
• Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates
• Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices
• Facilitates audits by providing records and documentation to auditors
• Identifies and recommends updates to payroll processing software, systems, and procedures
• Performs other duties as assigned
• Prepares reports and correspondence and undertakes other administrative tasks, related to the full range of day-to-day and cyclical personnel/payroll functions
• Reviews employees’ entitlements (e.g., leave credits and accruals) ensuring that the information is correct on the system through a systematic audit process
• Successfully lead project of implemented a new HRIS integrated with MicrOpay, streamlining payroll processes, and improving efficiency by 20%
• Other duties as required

• Processing of Tax & Superannuation Payments for all staff
• Calculating and recording sickness payments and processing time sheets
• Calculating payroll from timesheets and general payroll administration for 22 staff on a fortnightly basis
• Maintaining accurate records of sick/maternity/parental leave
• Attending to all Staff queries relating to Salaries
• Attach new employees to the computerised pay system
• Distribution of Staff’s payslip
• Filing, bookkeeping & data entry in MYOB
• Account receivable & payable
• Updating of Employees/Members account
• Reconciling bank statement and department records
• Prepares or checks invoices, requisitions and other documents for processing; encodes and obtains approval when necessary

• Managed the HR Director’s business (and personal) correspondence, telephone calls and emails including responding to routine correspondence on his behalf
• Independently prepared and word-processed standard response correspondence, reports and presentation materials for the HR Director and provided creative input into reports, correspondence and presentation material
• Accepted responsibilities beyond the specific job description and participated in a range of firm projects in addition to own functional work
• Managed personal and business travel arrangements and appointments for the HR Director
• Compiled the minutes of executive meetings and attended various governance structure meetings to take minutes
• Applied knowledge and experience to the development and introduction of new techniques and methods to enhance the overall administrative efficiencies of the firm
• Provided onsite support to HRMS Project (Combine SAP HR System with Lotus Notes in IBM China) in the first six months
• Involved in the hiring of new secretary and admin staff, processed venue contract, issued Visa application, traced deal review process and supported Finance and Procurement Department to follow on-going workshop contracts
• Collecting timesheet from secretaries and report to GA Lead monthly, maintain and update secretaries’ information