TINAYEISHE RUPARANGANDA
kardinya,WA
Summary
Aspiring cybersecurity and networking professional with hands-on experience in IT support, system administration, and network troubleshooting. Skilled in managing Active Directory, Linux environments, and cybersecurity tools, with a solid foundation in Python, Azure, and Splunk. Proven ability to diagnose and resolve technical issues, implement security protocols, and support end users. Currently pursuing a Master’s in Information Technology, majoring in Cybersecurity and Networking, with a strong passion for securing IT environments, and enhancing system resilience. Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to investigate and troubleshoot problems successfully.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant IT Technician
Tough Glass
Wangara, Australia
09.2023 - 05.2024
- Diagnosed and resolved complex hardware, software, and network issues across desktop, laptop, and peripheral devices, minimizing downtime and enhancing productivity
- Provided frontline support and technical guidance to end-users, ensuring quick resolution of IT incidents and delivering training on software and hardware usage
- Installed, configured, and managed operating systems, applications, and hardware to meet company standards and user requirements
- Conducted regular system updates, patch installations, and antivirus deployments to ensure system security and compliance with organizational policies
- Maintained detailed documentation of IT assets, support requests, and incident resolutions to track performance and identify recurring issues
- Enforced security protocols by implementing user access controls, system monitoring, and data protection measures
- Assisted in configuring and maintaining Active Directory and Azure environments, supporting identity and access management across the organization
IT Officer
Edgetech Consultancy
Harare, Zimbabwe
09.2020 - 01.2023
- Installed, configured, and maintained critical IT infrastructure, including servers, desktop systems, and network devices, ensuring high availability and performance
- Delivered technical support and troubleshooting across multiple systems, resolving hardware, software, and network issues to support smooth business operations
- Spearheaded the installation and maintenance of security systems, including CCTV and network monitoring tools, enhancing organizational security posture
- Led IT projects involving CRM installations, antivirus solutions, and software rollouts, ensuring seamless deployment with minimal disruption to operations
- Supported marketing efforts by producing video content and graphics for social media, demonstrating versatility in IT and multimedia collaboration
- Managed network environments, ensuring optimal performance by configuring routers, switches, and VPNs to maintain secure remote access for employees
- Implemented cybersecurity best practices, conducted routine vulnerability assessments, and advised management on system hardening techniques
Education
Master’s - Information Technology (Cybersecurity and Networking)
Murdoch University
06.2025
BSc Hons - Management of Information Systems
Women’s University in Africa
01.2015
Skills
- Active Directory
- Azure
- Virtualisation
- Linux (Kali)
- Wireshark
- Splunk
- Snort
- Python (Intermediate)
- Wix (Web Design & Deployment)
- Firewall Configuration
- Incident Response
- User Access Control
- Vulnerability Management
Affiliations
- Member, Australian Computer Society (ACS)
- Member, Murdoch IT Society (MITS)
- Member, Murdoch Cyber Intelligence Society
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified: Azure Fundamentals
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
References
Available upon request.
Additional Project Experience
- Configured and managed Active Directory for user and group policy management, enhancing access control and system security.
- Performed penetration testing and vulnerability assessments using Kali Linux tools, identifying and mitigating system vulnerabilities.
- Created dashboards and monitored security events using Splunk to analyze and detect anomalies, strengthening incident response capabilities.
- Developed automation scripts in Python to streamline IT tasks, improving operational efficiency and reducing manual workloads.
- Designed and deployed websites using Wix, contributing to organizational online presence and enhancing web security configurations.
Timeline
Assistant IT Technician
Tough Glass
09.2023 - 05.2024
IT Officer
Edgetech Consultancy
09.2020 - 01.2023
Master’s - Information Technology (Cybersecurity and Networking)
Murdoch University
BSc Hons - Management of Information Systems
Women’s University in Africa
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