I am an organized, self-motivated team player with a strong willingness to learn. I have nearly two years of experience in the banking industry in China, complemented by over three years of retail and hospitality experience in Australia. With these diverse experiences and the professional skills acquired from my computing degree, I am confident in my ability to excel as a technical support representative. I am dedicated to helping customers maximize product impact and usability, and I consistently resolve client issues with a friendly and professional approach. I am committed to improving user satisfaction and fostering customer loyalty across all supported products.
Native Mandarin, Native Cantonese, Excellent English, Microsoft Office, PowerPoint, Coding with Java, Python, C++, Strong sense of team work, Ability to make immediate response, Fast learner
WellSpace is a comprehensive mental health website for youth and our graduate project. I collaborated with a five-member team to develop this site. My main tasks included conducting user research, designing a user-friendly interface, and implementing backend functionalities for secure data handling. We utilized technologies such as React, Django, CSS, Python, and SQLite. We successfully launched the website, providing valuable mental health resources and support services.
03/02/19, 10/27/19, Shenzhen welfare institution, Volunteer, Shenzhen, China, Taking and recycling used soap from hotels, Managing and scraping off the dirty parts of these used soap, Processing soap into the soap machine to reshape them, Processing the clean soap and sending them to people who need them
Peri Li, Credit Assessor, Westpac, 25 Pierson Street, lockleys, SA, 5032, 0426156625, peri.li@westpac.com.au