Ting Xu
Sydney,NSW
Overview
13
13
years of professional experience
Work History
Service Manager
Spring Bistro Restaurant
2023.12 - 2025.02
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Machine Operator
PM FRESH
2019.02 - 2019.08
Machine Operator
GMP Pharmaceuticals
2018.02 - 2019.01
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Director
Hi Ho Cafe
2011.11 - 2015.06
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
Certificate IV - Accounting And Finance
TAFE NSW
NSW12.2019
Certificate IV - Aging Support
St Adam College
09.2019
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Service Manager
Spring Bistro Restaurant
2023.12 - 2025.02
Machine Operator
PM FRESH
2019.02 - 2019.08
Machine Operator
GMP Pharmaceuticals
2018.02 - 2019.01
Director
Hi Ho Cafe
2011.11 - 2015.06
Certificate IV - Accounting And Finance
TAFE NSW
Certificate IV - Aging Support
St Adam College