Overview
Work History
Education
Languages
Timeline
Generic

Ting Xu

Sydney,NSW

Overview

13
13
years of professional experience

Work History

Service Manager

Spring Bistro Restaurant
12.2023 - 02.2025
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Machine Operator

PM FRESH
02.2019 - 08.2019

Machine Operator

GMP Pharmaceuticals
02.2018 - 01.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.

Director

Hi Ho Cafe
11.2011 - 06.2015
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Education

Certificate IV - Accounting And Finance

TAFE NSW
NSW
12.2019

Certificate IV - Aging Support

St Adam College
09.2019

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Service Manager

Spring Bistro Restaurant
12.2023 - 02.2025

Machine Operator

PM FRESH
02.2019 - 08.2019

Machine Operator

GMP Pharmaceuticals
02.2018 - 01.2019

Director

Hi Ho Cafe
11.2011 - 06.2015

Certificate IV - Accounting And Finance

TAFE NSW

Certificate IV - Aging Support

St Adam College

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Ting Xu