Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tingting YU

Newcastle,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Team Member

Grill'd
11.2023 - Current
  • Enhanced team efficiency, getting ingredients ready in 2 hours.
  • Boosted overall productivity, completing dozens of orders with zero errors.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Stayed alert, always ready to help, consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Campus Publicity Committee Member

SISU
09.2022 - 07.2023
  • Deliver event notifications between school and class effectively.
  • Edit active tweets, using images and lively text to make them more engaging.
  • Organize group activities, e.g. New Year's Eve parties and volleyball competitions.
  • Collaborated with fellow members to achieve consensus on key policy decisions, ensuring alignment with organizational goals.

Waitress Supervisor

DANSHI
09.2020 - 07.2021
  • Enhanced customer satisfaction by efficiently managing 4 waitstaff schedules and ensuring optimal coverage during peak hours.
  • Improved teamwork among 3 team leaders by leading regular meetings to address concerns, share best practices, and set goals.
  • Streamlined ordering process for customers by implementing a new menu layout and training staff on upselling techniques.

Education

Bachelor of Business - International Business

University of Newcastle
Newcastle, NSW
07.2024

Bachelor of Arts - Business English

Sichuan International Studies University
Chongqing, China
07.2024

Skills

  • Advertising Design
  • Digital Marketing
  • Communication Skills
  • Customer Service
  • Collateral development
  • Problem-Solving

Timeline

Team Member

Grill'd
11.2023 - Current

Campus Publicity Committee Member

SISU
09.2022 - 07.2023

Waitress Supervisor

DANSHI
09.2020 - 07.2021

Bachelor of Business - International Business

University of Newcastle

Bachelor of Arts - Business English

Sichuan International Studies University
Tingting YU