Tini Wichman
Cannington,WA
Summary
Experienced Scheduler Resources for shutdowns at Roy Hill with a strong background in administrative support and mining industry knowledge. Proven track record in maintaining financial controls and meeting shutdown timelines. Skilled in communication, time management, and multitasking. Exceptional customer service experience, resolving account and service concerns for finance and government customers. Dedicated to surpassing expectations and driving team success. Seeking career development and to contribute to the continued success of Roy Hill.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scheduler Resources
Roy Hill Holdings Pty Ltd
05.2023 - Current
- Prepared and monitored resource schedules for various shutdowns.
- Assisted in developing strategies to manage risks and ensure availability of labor and equipment.
- Analyzed data and prepared progress reports on shutdowns.
- Collaborated with senior management to maintain consistency in scheduling approach.
- Ensured accurate execution and reporting of shutdown activities.
- Identified and addressed potential resourcing risks.
- Managed quotes, invoices, and contractual obligations.
- Monitored performance indicators and closed gaps to meet targets.
- Communicated shutdown readiness and risks to stakeholders.
- Scheduled mobilization and logistical tasks for shutdown events.
- Assisted vendors with onboarding, training, and accommodation.
- Managed documentation and workforce lists.
- Handled service requests, quotes, and procurement processes.
- Tracked flight utilization and managed shutdown costs.
- Coordinated demobilization after shutdown completion.
Officer Shutdown Support
Roy Hill Holdings Pty Ltd
01.2023 - 05.2023
- Managed time efficiently in order to complete all tasks within deadlines
- Assisted with readiness and preparation of all shutdowns i.e
- Major, Modular, Crusher & Tertiary
- Ran errands and provided general office support
- Settled service entry sheets to align with final billing of vendor invoices
- Worked closely with scheduler resources team to provide required equipment and labour resources
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Fostered positive relationships with key business suppliers pertaining to each type of shutdown
- Improved processes to align with legislative requirements such as Schedule 26 Statutory requirements & white card construction mandates
- Reviewed vendor/supplier contracts with Roy Hill to assist with complex resolutions
- Assist with mobilization difficulties for vendors/suppliers to assist with the challenges of the fixed maintenance plant.
Administrator Business Support
Roy Hill Holdings Pty Ltd
03.2022 - 01.2023
- Coordinate accommodation allocations within the RH Village
- Manage and maintain workforce management requirements for Operations Team - This includes validating and monitoring departmental rosters, ensuring travel is booked up to 6 months in advance, verifying and coordinating work schedule rules and managing annual and personal leave ensuring alignment with INX Flight and accommodation bookings for internal and external stakeholders via Enable Logistics & RMS Software
- Format correspondence for Ops leaders and distribute on behalf of
- Coordinate and organize events at site level with Events - ROC
- Maintain consumables in crib rooms and for general office supplies
- Order PPE (uniform) for personnel as required
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Raise, purchase requisitions for supplier invoices, notis for internal maintenance, generate resi's for internal warehouse orders to supply business operational needs
- Provide Customer service via telephone, email and face to face
- Assist General Manager with Calendar management where necessary
- Facilitate meetings, through teams function for operations.
Senior Site Administrator
ISS Facility Services Pty Ltd
06.2020 - 03.2022
- Facilitate Daily Village Operations
- Manage and Control Room Allocations for Permanent Residents, Embedded Contractors & Project Contractors
- Effectively sourced staffing resources from external suppliers for client demands
- Conducted new employee mobilisations to site, Travel & Accommodation, Inductions, Security clearances and rostering
- Ensuring efficient professional telephone and face-to-face reception duties
- Conducting Inductions, Scanning and updating SWP and VOC competency forms for employees
- Organize catering events for Client and Investor Site Visits
- Greeted all residents and visitors professionally and provided friendly, knowledgeable assistance
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Prepared accommodation invoicing and billing for services provided to client.
Workplace Advisor
Status Employment Services
10.2019 - 06.2020
- Screened all applicants based on qualifications and background to meet and exceed rigorous standards
- Reviewed job applications to identify, vet and recommend optimal candidates
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Developed and updated spreadsheets and databases to track, analyse and report on performance
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Maintained compliance with equal employment opportunity laws
- Arranged advanced interviews between prospective employers and job candidates.
Team Manager
Baycorp Australia
09.2015 - 09.2019
- Started as a debt collector in the call centre then progressed to a HR Training facilitator for a few months before accepting a full time promotion to Team Manager
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction
- Handled account payments and provided information regarding outstanding balances
- Collected data to complete detailed financial reports for stakeholders and management
- Monitored outstanding invoices and performed collections duties
- Created, modified, and executed monthly business plans to maximize stakeholder satisfaction
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
- Trained new team members on scripts, company services and performance strategies and provided mentoring
- Monitored accounts for compliance with established payment plans and flagged those in violation
- Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations
- Used skip tracing and other techniques to locate debtors.
Education
TR03690 Cert IV Business Administration -
Correspondence Training Australia Pty Ltd - Perth, WA, Australia
Perth, WA01.2022
Certificate III in Financial Services (Mercantile Agents) -
The Australian College of Commerce & Management - Parramatta, NSW, Australia
Sydney, NSW01.2018
Diploma, International Hospitality Management -
Auckland University Of Technology - Auckland, NZ, New Zealand
New Zealand01.2013
Skills
- Complex Problem solving - Improvisation
- Process Improvements
- Client & Stakeholder Relations
- High attention to detail
- VBA Coding
- Strong Microsoft Office skillset
- SAP Maintenance - Work Orders & Purchase Requisitions
- Resource Planning
- Sound Finance Understanding
- Computer Literate
Certification
- WA Full Class Driver's License
- White Card
- HLTAID001 - Provide Cardiopulmonary Resuscitation
- HLTAID002 - Provide Basic Emergency Life Support
- HLTAID003 - Provide First Aid
- Responsible Service of Alcohol (RSA license)
Employer References
- Chloe Pappin, Superintendent Fixed Plant Maintenance – Roy Hill, +61419655815, chloe.pappin@royhill.com.au
- Allie Hayward, Supervisor Business Support – Roy Hill, +61427464526, allie.hayward@royhill.com.au
- Ashlea Aird, Assistant Village Manager - ISS, +61422603893, Ashlea.aird@au.issworld.com.au
Timeline
Scheduler Resources
Roy Hill Holdings Pty Ltd
05.2023 - Current
Officer Shutdown Support
Roy Hill Holdings Pty Ltd
01.2023 - 05.2023
Administrator Business Support
Roy Hill Holdings Pty Ltd
03.2022 - 01.2023
Senior Site Administrator
ISS Facility Services Pty Ltd
06.2020 - 03.2022
Workplace Advisor
Status Employment Services
10.2019 - 06.2020
Team Manager
Baycorp Australia
09.2015 - 09.2019
TR03690 Cert IV Business Administration -
Correspondence Training Australia Pty Ltd - Perth, WA, Australia
Certificate III in Financial Services (Mercantile Agents) -
The Australian College of Commerce & Management - Parramatta, NSW, Australia
Diploma, International Hospitality Management -
Auckland University Of Technology - Auckland, NZ, New Zealand
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