Tin Maung Kyaw
Hoppers Crossing,Australia
Summary
Dynamic and compassionate professional with extensive experience at Chemist Warehouse and Centacare Multicultural Services. Proven ability in language interpretation and community engagement, fostering inclusive environments. Recognized for exceptional interpersonal skills and reliability, consistently enhancing client satisfaction and supporting successful resettlement journeys for diverse populations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant/Store Person
Chemist Warehouse
Cairns
01.2025 - 04.2025
- Receive, check, and process incoming stock deliveries.
- Label and arrange stock according to store planograms.
- Ensure the storeroom is clean, organized, and free of clutter.
- Assist with stock movement and dispatch within the warehouse.
- Provide excellent customer service and assist with general queries.
- Maintain cleanliness and organization within the store.
- Replenish and maintain stock levels on shelves.
Burmese Bicultural Worker
Centacare Multicultural Services
Manunda
01.2017 - 01.2024
- Providing language support to Burmese clients
- Supporting clients with their resettlement journey
- Picked up burmese clients from the airport
- Supported banking accout process
- Assisted MyGov account setup and link with Centrelink account process
- Recorded all the housing documents in in the system
- Interpreting for the optical assessment
- Provided Orientation program
- Looked for short-term and long-term accommodation for all the humanitarian clients
- Supported all the issues both short-term and long-term accommodation clients
- Provided the knowledge of household cleaning training
- Inspection and maintain the short-term and long-term accommodation twice a month.
- Reported the inspection to a Case manager, superior and real estates
- Requested for house/unit inspection
- Filled up housing application documents
- Collected all the necessary documents and Ids from the clients
- Submitted housing application
- Made a general tenancy agreement process when I got a house or unit from the owner
- Entry condition report process
- Renting Payment set up for short- term and long-term accommodation
- Inform the clients when I receive the massage from the real estates.
- Wrote case notes and send them to the case managers
- Contacting clients for upcoming appointments and scheduling appointments in outlook calendar, proficient in MS office-Power point, word, outlook, excel
- Participate in weekly team meetings, working groups, peer supervision
- Supporting Community Development workers in facilitating community events and programs
- Acted as liaison person between HSP Case Managers and Burmese clients
- Supporting individuals to identify their strengths and plan their employment pathway
- Running English Classes for multicultural communities
Teacher Aide
Cairns West State School
01.2017 - 01.2023
- Complete administrative tasks
- Supervise students
- Support teacher in running activities and delivery of education curriculum
- Liaise between Burmese students, parents, and teacher
Teacher Aide
Trinity Bay State High School
01.2017 - 01.2023
- Complete administrative tasks
- Supervise students
- Support teacher in running activities and delivery of education curriculum
- Liaise between Burmese students, parents, and teacher
Volunteer Teacher
Burmese monastery
Cairns
01.2019 - 01.2020
- Organized outreach activities for Burmese children
- Organized activities to support with Children’s development
- Plan and run Psychosocial Recreation activities
- Teach Burmese, Mathematics and English lessons
- Communication skills
- Plan excursion for children along with their parents
Cafeteria Cook
Hollywood Bakery
New Zealand
05.2015 - 12.2015
- Preparing Breakfast
- Preparing cold salads, sandwiches, and burgers
- Dishwashing
Houseman
The Langham Hotel
Auckland
01.2012 - 01.2014
- Housekeeping
- Customer service
- Delighting customers
Waiter
Shangri-La’s Barr Al Jissah Resort
Oman
01.2008 - 01.2010
- Taking orders
- Delivery of meals
- Assist chef with food preparation
- Customer service
- Comply with OHS and food safety protocols
- Check id of patrons to ensure age requirements
- Serving customers
- Restocking bar
Primary English Teacher
Queen Education Centre
Yangon, Burma
01.2006 - 01.2008
- Developed and applied weekly lesson plans following Queen Education Centre Standards and Creative Curriculum
- Communicated daily with families through several means of communication
- Maintained classroom records, cleanliness, and orderliness
- Upheld state licensing regulations and maintained confidentiality on all levels.
- Completed daily documentation regarding attendance, injuries, and positive or negative actions
- Assisted other classrooms temporarily when other teachers were unavailable
- Met with parents whenever necessary to discuss progress or requirements.
Housekeeping Attendant
Al-Qasr Hotel (Madinat Jumeirah)
Dubai, UAE
01.2004 - 01.2006
- Company Overview: Property of Jumeirah
- Made beds, changed linen, swept and vacuumed floors, and replenished amenities.
- Checked and collected guest laundry and ironing.
- Provided turn down service.
- Buffed floors.
- Cleaned public areas, offices, bars and restaurants.
- Handled lost and found procedures.
- Cleaned trolley and pantry.
- Cross-training at Kid’s club, Pastry Department, Guest service Associate Department and F& B Room Service Department at Al-Qasr Hotel during 2004-2006
- Property of Jumeirah
Housekeeping Attendant
Pangkor Laut Resort
Perak, Malaysia
01.2002 - 01.2003
- Clean and tidy guest rooms, bathrooms, kitchens, and living spaces.
- Change bed linens and make beds daily or as required.
- Sweep, mop, vacuum, and dust floors and surfaces.
- Clean and disinfect high-touch surfaces (e.g., doorknobs, light switches).
- Empty trash bins and replace liners.
- Replenish toiletries, towels, and other amenities.
- Report maintenance issues or safety hazards to supervisors.
- Follow cleaning protocols and use proper equipment and chemicals safely.
- Maintain cleaning equipment in good working condition.
- Ensure privacy and confidentiality of clients or guests.
Laundry Attendant
Traders Hotel
Yangon
01.1999 - 01.2000
- Company Overview: Member of Shangri-La Group
- Member of Shangri-La Group
Housekeeping Attendant
Strand Hotel
Yangon
01.2001
- Clean and tidy guest rooms, bathrooms, kitchens, and living spaces.
- Change bed linens and make beds daily or as required.
- Sweep, mop, vacuum, and dust floors and surfaces.
- Clean and disinfect high-touch surfaces (e.g., doorknobs, light switches).
- Empty trash bins and replace liners.
- Replenish toiletries, towels, and other amenities.
Education
Diploma in Hospitality & Tourism Management -
New Zealand01.2017
Certificate in English for Academic Study -
New Zealand01.2014
Business Communication Skills Work Base Training Program -
New Zealand01.2014
Kids Club Training -
Dubai01.2006
Front Office Operations Basic Course -
Myanmar01.2003
Housekeeping: Basic Course -
Myanmar01.1997
Skills
- Active listening
- Respectful
- Professional
- Good interpersonal skills
- Inclusive
- Team player
- Compassionate
- Empathetic
- Culturally competent
- Flexible
- Reliable
- Hardworking
- Language interpretation
- Community engagement
- Administrative support
- Verbal and written communication
- Detail-oriented
Certification
- Current Yellow Card and Blue Card
- Mental Health First Aid and CPR
- Learner Driving Licence
References
- Alex Close, Case Manager (Centacare Multicultural Services FNQ), 0421 952 338, alex.close@centacarefnq.org
- Melainna Faaofao, Senior Worker Employment & Training (Centacare Multicultural Services FNQ), 0439 684 531, melainna@hotmail.com
Known As
COLIN
Timeline
Pharmacy Assistant/Store Person
Chemist Warehouse
01.2025 - 04.2025
Volunteer Teacher
Burmese monastery
01.2019 - 01.2020
Burmese Bicultural Worker
Centacare Multicultural Services
01.2017 - 01.2024
Teacher Aide
Cairns West State School
01.2017 - 01.2023
Teacher Aide
Trinity Bay State High School
01.2017 - 01.2023
Cafeteria Cook
Hollywood Bakery
05.2015 - 12.2015
Houseman
The Langham Hotel
01.2012 - 01.2014
Waiter
Shangri-La’s Barr Al Jissah Resort
01.2008 - 01.2010
Primary English Teacher
Queen Education Centre
01.2006 - 01.2008
Housekeeping Attendant
Al-Qasr Hotel (Madinat Jumeirah)
01.2004 - 01.2006
Housekeeping Attendant
Pangkor Laut Resort
01.2002 - 01.2003
Housekeeping Attendant
Strand Hotel
01.2001
Laundry Attendant
Traders Hotel
01.1999 - 01.2000