Tinotenda Chiganga
Point Cook,Australia
Summary
Dynamic leader and adept communicator with proven expertise in retail transactions and conflict resolution honed at Soulvaki Gr. Excelled in creating positive customer experiences, driving loyalty, and fostering business growth through exceptional service and adaptability. Skilled in both strategic upselling and effective problem-solving, contributing significantly to sustained success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Assitant
Soulvaki Gr
09.2023 - Current
As a Retail Assistant at Soulvaki Gr, I specialize in delivering exceptional customer service while efficiently handling tasks that require quick mental math and adaptability in fast-paced situations. My role centres on ensuring a positive customer experience, recognizing that customer satisfaction is vital to sustaining the business's success. With a focus on responsiveness and professionalism, I contribute to creating a welcoming environment that drives customer loyalty and supports business growth.
Education
Victorian Certificate of Education -
Point Cook Senior Secondary College
Point Cook, VIC11-2024
Skills
- Retail transactions processing
- Signage updating
- Upselling strategies
- Communication
- Problem solving
- Conflict resolution techniques
- Understand and helpful
- Energetic
- Cost estimates
- Good with hands on activities
- Great leader
Accomplishments
I successfully graduated from high school, completing Year 12, and was recognized as a top-performing team player in basketball during my school years. I am eager to build on these achievements and strive for continued success in both personal and professional endeavors.
Languages
Shona
Native or Bilingual
English
Native or Bilingual
Interests
I have a strong passion in the diesel mechanic field which I am looking forward to start an apprenticeship in the near future and also music, which I express through playing the guitar, drums, and other instruments. In my spare time, I enjoy staying active and engaging in basketball, combining my interests in creativity and physical fitness.
Certification
- Australian White Card
- Working with asbestos certificate
- Probationary Drivers License Victoria
Timeline
Retail Assitant
Soulvaki Gr
09.2023 - Current
Victorian Certificate of Education -
Point Cook Senior Secondary College
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