Summary
Overview
Work History
Education
Skills
Languages
Availability
Personal Information
References
Timeline
Generic

TINSAE KIBOR

West Footscray,VIC

Summary

I am an experienced customer service worker who is always looking for ways to help people. I bring an energetic work ethic to any team and I am looking for a role where I can utilize my skills as well as gain new skills that can help me make progress towards my future hope of becoming a pharmacist. I am a quick learner and will make a valuable addition to your company.

Overview

9
9
years of professional experience

Work History

Overnight Team Member

Coles
Current
  • Efficiently addressing customers' requests and needs ensuring customer satisfaction
  • Effectively handling and resolving challenging customer interactions
  • Receive loads from trucks safely with the help of heavy-duty equipment
  • Split loads from pallets to cages according to product locations
  • Use Electric Pallet Jack to move bulk pallets and fill shelves during non-trading hours
  • Fill boxes to the accurate locations on the shelves from cages
  • Collaborated with team members to complete tasks efficiently in a fast-paced environment, increasing overall productivity
  • Communicated effectively with customers and team members, leading to successful task completion and enhanced teamwork
  • Safely lifted and opened heavy boxes/equipment, adhering to safety protocols and preventing workplace injuries.

Fresh Convenience Team Member

Woolworths
01.2021 - 01.2024
  • Maintained impeccable standards of cleanliness (milk fridge, freezer, drains...)
  • Exhibited excellent store organization
  • Filled loads from pallets with the guidance of manual pallet jack during trading hours
  • Stocked milk products in the cool room
  • Rotated dairy products based on the first-in, first-out rule
  • Used cardboard baler to crush empty boxes
  • Provided training to new team members.

Night Fill Team Member

Woolworths
01.2020 - 01.2021
  • Worked a minimum of 30 hours a week at two stores during COVID lockdown in a busy and fast-paced environment.

Cook and Cashier

Hungry Jacks
01.2017 - 01.2020
  • Recorded customers' orders at drive-thru and counter, demonstrating accountability for cash management
  • Prepared daily food items and beverages, and cooked simple foods using proper safety precautions and sanitary measures
  • Maintained presentation and safety for customers and other staff; dusting, cleaning, sweeping, and mopping floors
  • Monitored the food quality and service quality of orders being served
  • Restocked condiment stations as required.

Retail Assistant

Yoha Stationary
01.2015 - 01.2017
  • Worked in a stationary shop in one of the biggest buildings in Ethiopia as a retail assistant.

Education

VCE Certificate -

Maribyrnong College
Maribyrnong, VIC

Skills

  • More than 8 years of customer experience
  • Recognized for outstanding work ethic
  • Consistently punctual and reliable worker
  • Adapts to new and changing environments
  • Respectful worker with great team relationship-building skills
  • Friendly attitude
  • Excellent organization and time management
  • Works calmly and efficiently in high-pressure environments
  • Advanced science, mathematics, and cash handling capabilities
  • Strong computer and POS skills

Languages

English
Fluent
Amharic
Native Fluency

Availability

  • Casual
  • Full-time
  • Part-time

Personal Information

Date of Birth: 21-11-2000

Residency : Australian Citizen

References

  • Shyen Shikder, Nightfill Manager, Coles Flemington, 0470159887, shyen777@gmail.com
  • Mustaf Isa, Line Manager, Woolworths, Fitzroy store, 0402639303
  • Butera Josie.J, Careers Teacher, Maribyrnong College, 9091 8122, 9347 5148, 0434671409

Timeline

Overnight Team Member

Coles
Current

Fresh Convenience Team Member

Woolworths
01.2021 - 01.2024

Night Fill Team Member

Woolworths
01.2020 - 01.2021

Cook and Cashier

Hungry Jacks
01.2017 - 01.2020

Retail Assistant

Yoha Stationary
01.2015 - 01.2017

VCE Certificate -

Maribyrnong College
TINSAE KIBOR