Tirena Main

• Oversaw performance management systems to ensure

continuous employee development and constructive

feedback.

• Managed performance reviews, disciplinary actions, and

salary negotiations to maintain fair and transparent HR

practices.

• Delivered end-to-end recruitment processes, including

selection, on boarding, and integration for permanent,

temporary, casual, and external contractors.

• Implemented HR policies and procedures to ensure

compliance, operational efficiency, and alignment with

organisational goals.

• Led talent acquisition strategies to enhance workforce quality and align with business goals.
• Conducted annual performance reviews to evaluate

employee growth and performance outcomes.

• Generated HR reports for site operations and presented

insights to GM – HR.

• Developed leadership and development programs to

nurture talent and support succession planning across

the organisation.

• Managed employment contracts for internal staff and

external contractors efficiently.

• Cultivated a diverse and inclusive workforce, fostering

innovation, creativity, and collaboration.

• Overall running of recruitment for Australia/New Zealand market
• Delivering end to end recruitment, selections and onboarding including permanent, Temporary, casual and external contractor engagement.
• Managing the building and implementation of companies new HRIS systems
• Maintaining effective working relationships with external /internal stakeholders.
• Solid understanding of Employment Law NZ/Australia awards/NES
• Weekly reporting to GM on Recruitment
• Developing effective streamlined onboarding induction programs “what does good look like.”
• Managing various Contract agreements, EBA’s, IEA and Contracts
• Reviewing trends with New Zealand /Australia job market
• Building Company culture throughout all team levels
• Providing employment advice on all performance Management and handling of disciplinary processes- where necessary
• Assisting with HR related matters in the absence of onsite HR
• Streamlined recruitment processes by implementing efficient candidate sourcing strategies and applicant tracking systems.
• Managed vendor relationships with external agencies, negotiating favorable terms for partnership agreements that benefited the organization''s bottom line.
• Championed continuous improvement efforts within the recruitment department, fostering a culture of learning and development that contributed to overall team success.

• Part of the Executive Leadership team
• Responsibility for driving culture for a team of 120
• Delivering end to end recruitment, selections and onboarding including permanent, Temporary, casual and external contractor engagement.
• Implementation of HR policies and procedures
• Running annual performance reviews
• HR reporting for New Zealand to AUS
• Building Leadership and Development program
• Handling of all Employment contractors both External and internal
• Building Company culture throughout all team levels
• Reviewing Health and safety policies
• Providing employment advice on all performance Management and handling of disciplinary processes
• Assisting with HR related payroll matters
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.

• Part of Senior Management team
• Responsibility for driving the company wide people and culture strategies across 23 stores and 215 staff
• Managing the training team who deliver key business strategies of external and internal training programs
• Delivering all HR documents and variations through internal HR platform
• Advising operations team on procedural and legislative updates
• Providing employment advice on all performance management and disciplinary matters
• Developing and maintaining positive relationships with key partners, including schools for talent attraction and training, and MSD for man to mahi.
• Overseeing company-wide pay scales and alignment through performance /training
• Delivering end to end recruitment and onboarding of all wellington HQ and café teams. Assisting Auckland teams where they require.
• Manage EAP scheme and relationship
• Driving Improvement in retention through effective training
• Manage and delivery of Leadership training Program.

• Leadership of 100 + team members and Managers
• Delivering end to end recruitment and onboarding process
• Staff rostering against forecast budgets
• Head of Health and Safety
• Management of company assets and capex
• Ensuring all company compliance and licensing are current
• Managing all ACC, sick leave and return to work plans
• Leadership of loss prevention and customer service teams
• Sales management – stock availability, competitor activity, budgets, margin targets, gross profit.
• Training and development of key talent
• Leading company disciplinary management

During this period, I continued to work part-time in two roles — merchandising in supermarkets for two suppliers, and managing weekend retail trade for Hurricane Jeans. I returned to full-time work when my daughter was four years old.

• Run end to end retail businesses for independent clothing retail
• Buying from label - forecasting product ranges - merchandising of products within store layouts - end to end recruitment , onboarding and training
• wages /sales forecasting - cash handling - product ordering against sales reports

• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Mentored junior staff members, providing guidance on best practices and professional development opportunities.

Left in 2006 and then return as a weekend manager while raising children

Running daily operations for Borders book store - New to Nz:

• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.

• Implemented inventory management strategies to optimize stock levels and reduce waste.
• Developed staff training programs, enhancing team performance and knowledge retention.
• Oversaw hiring processes, ensuring recruitment of skilled personnel aligned with company values.
• Fostered strong customer relationships through effective communication and conflict resolution.
• Established in-store promotions that increased foot traffic and boosted revenue streams.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.