Creative & Communications Projects
Blog Writer — African Media & Culture Focus
- Wrote and designed blog content exploring identity, representation, and African media
- Created social visuals using Canva; engaged diasporas youth across Instagram
Tirr Reng
Melbourne
Summary
Enthusiastic and customer-centric sales professional with a proven track record in fast-paced retail and hospitality environments. I bring a passion for fashion and a keen eye for trends, coupled with exceptional communication skills and a commitment to delivering outstanding customer experiences. My adaptability and positive attitude make me a valuable team player, ready to contribute to dynamic work settings. Currently pursuing a Bachelor of Nutrition Science at Monash University, I balance academic rigor with a strong work ethic, demonstrating reliability and a continuous desire to learn and grow professionally.
Overview
3
3
years of professional experience
Work History
CUSTOMER SERVICE & BARISTA
Mcdonald’s- Wollert North
01.2022 - 01.2025
- In a fast-paced QSR environment, I was tasked with delivering quick and high-quality service during peak rushes. I handled orders, prepared coffee, and maintained the workspace, resulting in consistent positive customer feedback and being recognised for speed and accuracy under pressure.
- Trusted with both front-of-house operations and register duties, I ensured seamless transactions and upheld brand service standards, leading to reduced wait times and enhanced customer satisfaction.
CUSTOMER SERVICE
Funfields Themepark- Whittlesea
12.2022 - 02.2023
- During the summer peak, I was responsible for managing large queues and maintaining a friendly atmosphere. I delivered fast, courteous service and prepared food safely, contributing to efficient crowd control and smooth guest experiences.
- Adapted quickly to new systems and station rotations, helping new staff and ensuring compliance with food safety regulations, which helped the team maintain high service ratings.
Education
Bachelor - Nutrition Science
Monash University
01.2025
High School Diploma -
Catholic Ladies College
Eltham, VIC10-2024
Skills
- Customer-First Mindset: Naturally approachable and confident in connecting with diverse customers to create a welcoming, personalised shopping experience
- Strong Communicator: Clear, friendly, and professional in all interactions both with team members and customers, ensuring smooth collaboration and high satisfaction
- Reliable & Punctual: Consistently show up ready to work with a strong sense of responsibility, trustworthiness, and commitment to delivering high standards
- Quick Learner & Adaptable: Comfortable taking on new challenges, learning fast, and staying composed under pressure, especially during busy periods or promotional events
- Fashion-Savvy & Trend-Aware: Passionate about fashion and styling, with a natural ability to understand current trends and help customers feel confident in their look
- Resilient & Focused: Able to multitask and stay calm during peak times while delivering efficient service and maintaining attention to detail
- Growth-Oriented: Always looking for opportunities to improve, contribute ideas, and grow professionally in an upbeat and creative team environment
Interests
Community Service
Whittlesea Youth Council, 2024-05, 2024-10, As a Youth Council member, I promoted community events and consulted with local young people to ensure their voices shaped decision-making., Led engagement initiatives on social media, increasing local awareness and youth participation, helping strengthen inclusion and representation across the municipality.
Timeline
CUSTOMER SERVICE
Funfields Themepark- Whittlesea
12.2022 - 02.2023
CUSTOMER SERVICE & BARISTA
Mcdonald’s- Wollert North
01.2022 - 01.2025
Bachelor - Nutrition Science
Monash University
High School Diploma -
Catholic Ladies College
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