Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tirth Patel

Tirth Patel

Gold Coast

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans.

Business and Data Analyst with expertise in analysis and testing of business requirements.

Overview

5
5
years of professional experience

Work History

Retail Team Member

Supercheap Auto
07.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Increased sales and customer satisfaction through personalized servicing.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.

Team Member

Hungry Jacks
03.2023 - 07.2023


  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Data Analyst

Medisoft Services Pvt Ltd.
04.2020 - 12.2022
  • Developed knowledge in SQL queries and how to use them effectively.
  • Collaborated with team members to identify data requirements and translate into SQL queries
  • Developed tables, views using SQL.
  • Contributed to development of data visualization dashboards using Tableau.
  • Transformed project data requirements into project data models.
  • Researched and resolved issues regarding integrity of data flow into databases.
  • Developed tables, views and materialized views using SQL.


Medical Store Team Member

Umiya Medical Stores
02.2019 - 01.2020
  • Easily learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; weekend, and holiday shifts.

Education

Master of Information Technology - Business Analysis

Queensland University of Technology
Brisbane, QLD
07.2025

Data Science - Data Science

Fingertips Institute
Ahmedabad
09.2021

Bachelor Of Science - Physics

President Science College
Ahmedabad
03.2019

Skills

  • Attention to Detail
  • Clear and Concise Communication
  • Customer Relations
  • Client relations
  • Business intelligence
  • Time and Risk management
  • Team collaboration
  • Financial analysis and Planning
  • Business Process Mapping
  • Market Analysis
  • Strategic Planning
  • Business Analysis
  • Systems Analysis
  • Requirements and Gap Analysis
  • Being a Professional Athlete, Hardwork is a piece of cake for me

Timeline

Retail Team Member

Supercheap Auto
07.2023 - Current

Team Member

Hungry Jacks
03.2023 - 07.2023

Data Analyst

Medisoft Services Pvt Ltd.
04.2020 - 12.2022

Medical Store Team Member

Umiya Medical Stores
02.2019 - 01.2020

Master of Information Technology - Business Analysis

Queensland University of Technology

Data Science - Data Science

Fingertips Institute

Bachelor Of Science - Physics

President Science College

Similar Profiles

CREATE PROFILE
Tirth Patel