Tirumala Sai Vinay Yarlagadda
Bundaberg,QLD
Summary
Dynamic Store Manager with a proven track record at United Petroleum, excelling in customer service and inventory management. Enhanced team performance through effective training and mentoring, achieving significant sales growth. Recognized for outstanding communication skills and a commitment to operational excellence, fostering a collaborative environment that drives results.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
7
7
years of professional experience
Work History
Store Manager
Neighborhood Store
04.2023 - Current
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Developed and implemented staff training programs to enhance team performance.
- Led team meetings to communicate objectives, fostering a collaborative work environment.
- Enhanced visual merchandising standards, increasing overall store appeal and customer engagement.
- Streamlined operational processes, driving efficiency and reducing employee turnover.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Store Manager
United Petroleum
11.2020 - 02.2023
- Supervised daily store operations, ensuring compliance with safety and operational standards.
- Developed staff training programs to enhance customer service and product knowledge.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
Console Operator
7 Days Conveinence Store
05.2018 - 09.2020
- Operated cash register efficiently, ensuring accurate transactions and excellent customer service.
- Managed inventory levels, conducting regular stock counts to minimize discrepancies.
- Assisted customers with product inquiries, providing knowledgeable recommendations and support.
- Processed returns and exchanges following company policies to enhance customer satisfaction.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
Education
Master of Science - Information And Communication Technology
Charles Sturt University
Brisbane, QLD11-2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Team leadership
- Store opening and closing
- Store operations
- Team leadership and coaching
- Outstanding communication skills
- Friendly and positive
- Cash management
- Inventory management
- Retail inventory management
- POS systems
Timeline
Store Manager
Neighborhood Store
04.2023 - Current
Store Manager
United Petroleum
11.2020 - 02.2023
Console Operator
7 Days Conveinence Store
05.2018 - 09.2020
Master of Science - Information And Communication Technology
Charles Sturt University