Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
WORKING AVAILABILITY
OBJECTIVE
REFERENCES
Timeline
Generic

Tisha Wadhwa

Adelaide,SA

Summary

Dynamic professional with extensive experience at McDonald's, excelling in team building and conflict resolution. Proven ability to enhance team performance through effective mentorship and training. Skilled in menu planning and food safety, consistently delivering exceptional customer service while maintaining high standards of cleanliness and sanitation. Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.

Overview

3
3
years of professional experience

Work History

Crew Trainer

mc donalds
Adelaide, SA
08.2022 - Current
  • Provided ongoing mentorship to crew members, enhancing team performance.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Planned and delegated group and individual work assignments to trainees.
  • Organized team building activities to foster a positive work environment among crew members.
  • Assigned work and monitored performance of project personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided guidance on how to effectively manage conflict within groups.

Assistant Chef

cafe settebello
Adelaide, SA
05.2024 - 01.2025
  • Assisted Head Chef in preparation of menus for special occasions and events.
  • Maintained accurate records of wastage throughout each shift.
  • Cleaned and sanitized food preparation areas, complying with hygiene codes and health and safety standards.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Maintained cleanliness standards in kitchen and dining areas, including sanitation of equipment and surfaces.

OTR Team Member

OTR
Adelaide, SA
07.2023 - 07.2024
  • Collaborated with team members to maximize productivity and efficiency.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Collaborated with team members to achieve daily goals.
  • Received, processed, and stocked merchandise in accordance with store policies.

Education

Bachelors in Hospitality And Tourism And Event Management - Hospitality And Tourism Management

TAFE SA
SA
08-2026

ADVANCE DIPLOMA IN KITCHEN MANAGEMENT -

TAFE SA
SA
05-2025

Commercial Cookery Certificate 3 And 4 - Commercial Cookery

TAFE SA
SA
01-2025

Skills

  • Menu planning
  • Food safety
  • Event coordination
  • Customer service
  • Team building
  • Conflict resolution
  • Time management
  • Food inventory
  • Workplace safety
  • POS system instruction
  • Cleaning and sanitation
  • Safe food handling
  • Feedback delivery
  • Task prioritization
  • Hygiene compliance
  • Recordkeeping

Accomplishments

  • CREW TRAINER OF THE MONTH - MC DONALDS
  • PROMOTED AS ASSISTANT CHEF
  • AWARDED WITH STUDENT OF THE YEAR

Languages

English
Professional
Hindi
Professional
Marathi
Professional
PUNJABI
Professional
FRENCH
Limited

WORKING AVAILABILITY

  • INTERNATIONAL STUDENT WORKING RIGHTS
  • (SSUBCLASS 500)- VISA CAN WORK UPTO 48 HOURS PER FORTNIGHT WHILE STUDYING , AND UNLIMITED HOURS DURING UNIVERSITY HOLIDAYS

OBJECTIVE

  • I AM EAGER TO CONTRIBUTE TO THE SUCCESS OF A DISTINGUISHED HOSPITALITY GROUP , WHERE I CAN BUILD MY SKILLD TO ENHANCE PRODUCTIVITY AND SERVICE EXCELLENCE. MY PASSION FOR THE HOSPITALITY INDUSTURY IS DRIVEN BY A GENUINE INTEREST IN ENGAGING WITH INDIVIDUALS FROM DIVERSE CULTURES WHILE DELIVERING EXCEPTIONAL GUEST EXPERIENCES WITH MY BEST CONFIDENCE . I AM COMMITTED TO CONTINUOUS GROWTH AND DEDICATED TO DRIVING OPERATIONAL EFFICIENCY, ENSURING THE HIGHEST STANDARDS OF SERVICE , AND CONTRIBUTING TO THE OVERALL SUCCESS OF THE ORGANIZATION

REFERENCES

  • HARMANPREET SINGH- ASSISTANT RESTAURANT MANAGER MC DONALDS (0433956619)
  • EMAIL( HARMANSINGH2716@GMAIL.COM)

Timeline

Assistant Chef

cafe settebello
05.2024 - 01.2025

OTR Team Member

OTR
07.2023 - 07.2024

Crew Trainer

mc donalds
08.2022 - Current

Bachelors in Hospitality And Tourism And Event Management - Hospitality And Tourism Management

TAFE SA

ADVANCE DIPLOMA IN KITCHEN MANAGEMENT -

TAFE SA

Commercial Cookery Certificate 3 And 4 - Commercial Cookery

TAFE SA
Tisha Wadhwa