Tishinta Cracchiolo

• Maintained cleanliness and sanitation in the kitchen, ensuring compliance with food safety standards and regulations
• Assisted in food preparation, including chopping vegetables, marinating meats, and preparing sauces
• Collaborated with the culinary team to ensure timely and efficient service during peak hours
• Operated kitchen equipment such as grills, fryers, and ovens with precision and care
• Supported inventory management by monitoring stock levels and notifying the chef of low supplies

• Executed a diverse range of mixology techniques to create over unique cocktails, enhancing customer satisfaction and repeat business
• Streamlined inventory management processes, resulting in a reduction in waste and improved profit margins for the bar
• Delivered exceptional customer service to an average of patrons per shift, increasing positive feedback and driving up overall sales
• Trained and mentored a team of new bartenders, fostering a collaborative work environment that improved team efficiency by during peak hours
• Managed cash handling procedures accurately, maintaining accuracy over transactions while ensuring compliance with all financial regulations
• Work well under pressure and in fast paced conditions
• Checking customers in and out of the Hotel side of the venue
• Making sure all bookings and in order
• Checking the rooms before and after a customer's stay

• Generated a customer satisfaction rating of over through exceptional service and product knowledge
• Managed inventory and restocking processes to ensure all products are readily available for customers, resulting in a decrease in out-of-stock items
• Developed and maintained relationships with loyal customers, resulting in an increase in repeat business
• Worked in-store by myself, managing the shop comfortably and independently
• Operated a point of sale cash register, adequately processing numerous transactions daily
• Analysed and properly processed product returns, assisting customers to find alternative merchandise to meet needs
• Maintained the stores visual appeal creating eye-catching displays, in order to enhance sales and promote specific merchandise

• Achieved customer satisfaction through friendliness,
  helpfulness, positivity and professionalism.
  • Demonstrated an ability to work well independently and in a team environment to accomplish any task given or resolve any problem that may arise.
  • Ensured customer complaints resolved within a timely manner.
  • Maintained strong communication with all outlets and venues of the hotel to ensure all requests are being honoured.
  • Assisted in training new employees with the correct policies and procedures.
  • Answering phone calls, making appointments.

• Implemented new cleaning protocols that resulted in an increase in cleanliness and hygiene standards.
• Achieved compliance with all safety regulations and guidelines
at all times.
• Utilized efficient time management techniques to consistently
complete tasks before deadlines, ensuring smooth operations.
• Maintained a positive and professional attitude while interacting with residents, families, and staff members.
• Demonstrated strong attention to detail in all cleaning tasks,
leading to a reduction in maintenance costs.

• Managed the front desk, including answering
  scheduling appointments, and greeting clients with a friendly
  and professional demeanor.
  • Organized and maintained office supply inventory, reducing waste and saving on supplies cost annually
• Resolved customer inquiries and complaints promptly,
  maintaining a satisfaction rate.
  • Demonstrated an ability to work well independently and in a
  team environment to accomplish any task given or resolve any problem that may arise.
  • Ensured customer complaints resolved within a timely manner.