Kirsty Lee

Since starting in the field of dermal therapy on September 29, 2023, I have honed my skills in skin improvement treatments and non-surgical procedures. I specialize in a variety of techniques, including chemical skin peels, RF needling, laser treatments, dermal planning, LED light therapy, and customized facial treatments. My expertise in these areas allows me to provide clients with personalised care and effective solutions for their skin concerns. I am dedicated to staying current on the latest advancements in the field in order to deliver the highest quality of care to my clients.

In my previous role, I supervised day-to-day operations to ensure performance, quality, and service expectations were met. By monitoring cash intake and deposit records, I was able to increase accuracy and reduce discrepancies. I completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

My hands-on assistance to customers involved assessing their needs and maintaining current knowledge of consumer preferences. I also mentored team members to enhance their professional development and accountability in the workplace. Generating repeat business through exceptional customer service and responding to customer concerns with friendly and knowledgeable service were key aspects of my role.

Additionally, I developed a strategy to increase sales and drive profits. These skills in leadership, customer service, and strategic planning are highly transferable to the role of a Dermal Therapist, where attention to detail, customer care, and sales acumen are essential for success.

In my previous role, I excelled in selling merchandise by utilizing effective customer service techniques and professional selling skills to reach productivity goals. I also showcased my organizational abilities by organizing sale events and creating attractive product displays to attract customers to the counter. Additionally, I performed all stock keeping processes and assisted in replenishing items as per company policy.

Moreover, I facilitated strategies to present and sell merchandise through product demonstrations, showcasing my strong communication and presentation skills. I also managed budgeting, auditing, and balancing cash handling to secure the cash drawer, demonstrating my attention to detail and financial acumen. These skills are highly transferrable to the role of a Dermal therapist, where a strong focus on customer service, sales, organization, communication, and financial management is essential.

In my previous role, I was responsible for maintaining a clean and sanitized work environment to minimize health risks for customers. I also prioritized customer comfort and relaxation by engaging in conversations and building personal rapport. Additionally, I assisted with reception duties such as answering phone calls, scheduling appointments, and collecting payments.

One of my key skills that is transferrable to the role of Dermal Therapist is my ability to analyze client needs and develop individualized treatment plans. I have experience in assessing skin conditions and types, as well as recommending suitable products and treatments. I am also adept at scheduling appointments and adjusting time slots to accommodate customer demand. My strong attention to detail and commitment to providing excellent customer service make me well-suited for a position as a Dermal Therapist.