Tiyana Bogdanovic
VALLEY VIEW,SA
Summary
Organized and dedicated individual with a proven track record of exceptional customer relations in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Baby Bunting
11.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Assistant
The Good Guys
11.2019 - 10.2022
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Store Front Cashier
Wokinabox
01.2016 - 11.2019
- Supported front end procedures to keep items well-stocked to prevent shrinkage.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Learned duties for various positions and provided backup at key times.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Bachelor of Criminology With A Minor of Forensics - Social Science
Adelaide University
Adelaide, SA11.2024
High School Diploma -
Charles Campbell Collage
Adelaide, SA11.2018
Skills
- Deadline-Oriented
- Data Organization
- Strong Problem Solver
- Resourceful
- Critical Thinking
- Dedicated Team Player
- Client Relations
Timeline
Administrative Assistant
Baby Bunting
11.2022 - Current
Administrative Assistant
The Good Guys
11.2019 - 10.2022
Store Front Cashier
Wokinabox
01.2016 - 11.2019
Bachelor of Criminology With A Minor of Forensics - Social Science
Adelaide University
High School Diploma -
Charles Campbell Collage
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