Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Tiziana Moschen

Bundall,QLD

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

39
39
years of professional experience

Work History

Owner

Delizie Da Forno PTY LTD
02.2006 - 05.2024
  • Managed day-to-day business operations.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Trained and motivated employees to perform daily business functions.
  • Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.

Food and Beverage Supervisor

Club Marconi
10.2000 - 04.2006
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
  • Developed strong relationships with vendors to negotiate favorable pricing terms, resulting in reduced food costs without sacrificing quality.

Waitress Supervisor

Candelori's Restaurant
01.1998 - 10.2000
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Answered customers' questions, recommended items, and recorded order information.

Owner

Al Biscotto Bakery
02.1985 - 11.1997
  • Managed day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.

Education

High School Diploma -

Fairfield High School
Fairfield, NSW
12.1983

Skills

Customer Relations

Small business operations

Strategic Planning

Team Oversight

Staff hiring

Additional Information

RCG, RSA and First AID

Languages

Italian
Native or Bilingual

Timeline

Owner

Delizie Da Forno PTY LTD
02.2006 - 05.2024

Food and Beverage Supervisor

Club Marconi
10.2000 - 04.2006

Waitress Supervisor

Candelori's Restaurant
01.1998 - 10.2000

Owner

Al Biscotto Bakery
02.1985 - 11.1997

High School Diploma -

Fairfield High School

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Tiziana Moschen