Teneale Meloncelli
Perth,WA
Summary
A dynamic manager with a proven track record at Liquorland, excelling in customer service and decision-making. Successfully enhanced customer satisfaction and resolved conflicts, fostering a positive team environment. Skilled in time management and cost control, driving profitability while maintaining a safe and organized workplace.
Overview
20
20
years of professional experience
Work History
Volunteer
City of Swan
Perth, WA
01.2021 - Current
Customer service
Assist customer dropping off
Transfer goods and sort into categories
Manual handling
Manager
Liquorland
Perth, WA
01.2005 - 12.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Education
Advanced Diploma - Product And Furniture Design
Perth Metropolitan Tafe
Perth, WA12.2001
High School Year 12 -
Helena College
Perth, WA12.1998
Skills
- Customer service
- Self motivated
- Time management
- Decision-making
- Positive team member
Timeline
Volunteer
City of Swan
01.2021 - Current
Manager
Liquorland
01.2005 - 12.2007
Advanced Diploma - Product And Furniture Design
Perth Metropolitan Tafe
High School Year 12 -
Helena College