Summary
Overview
Work History
Education
Skills
Accomplishments
Referee
Timeline
Generic

Tkaiya Davidson

Darwin ,WA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Junior Mechanic

BROOKES GIRL TORQUE MECHANICAL
Mandurah, WA
09.2023 - 12.2023
  • Kept shop organized, safe and neat and cleaned up spills using appropriate techniques.
  • Completed troubleshooting of malfunctions and diagnosed issues using equipment and mechanical skills.
  • Followed standard checklists when evaluating equipment for operational capacities.
  • Described problems and solutions to customers to determine preferred course of action.
  • Worked under guidance of senior mechanical professionals to implement repairs and install new components.
  • Cleaned and organized work areas, tools and equipment to support productivity.
  • Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
  • Inspected vehicles for safety and roadworthiness prior to returning to customer possession.

Dog Walker

LAKE CLIFTON DOG KENNELS
Lake Clifton, WA
08.2023 - 12.2023
  • Provided dogs with exercise and fresh air to promote dog health.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Monitored animal behavior to keep owners informed on progress and any issues.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Retail Customer Service Representative

Repco
Port Hedland
01.2024 - 02.2025
  • Assisted customers with finding suitable products, leading to higher sales revenue.
  • Effectively balanced multiple responsibilities including cashiering duties
  • handling cash registers during busy periods without compromising quality

service delivery.

  • Resolved customer complaints promptly, resulting in increased loyalty and

repeat business.

  • Proven ability to learn quickly and adapt to new situations.
  • Gained product knowledge via interpreting automotive parts for customersspecific needs.

Receptionist Intern

A1 Kellels and Cattery
Mcminns Lagoon
03.2023 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Updated air freight rate quotes with customer details.
  • Responded to inquiries from callers seeking information.

Waitress – Barista

ANTZPLANTZ
Darwin, NT
09.2021 - 06.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Year 12 -

Hedland Senior High School
Port Hedland, WA

Mechanical Engineering

Hedland Senior High School
South Hedland, WA
02.2024

Skills

    Excellent Customer Service

    - Strong Work Ethic

    - Problem Solving

    - High Level Organisation

    Good Communication

    Adaptable/Flexible

    Attention to Detail

Accomplishments

    Learners Licence WA

    Construction Card NT

Referee

Brooke Torques Mechanical

0468 744 928

Wendy Nunan

0400 801 887

Timeline

Retail Customer Service Representative

Repco
01.2024 - 02.2025

Junior Mechanic

BROOKES GIRL TORQUE MECHANICAL
09.2023 - 12.2023

Dog Walker

LAKE CLIFTON DOG KENNELS
08.2023 - 12.2023

Receptionist Intern

A1 Kellels and Cattery
03.2023 - 06.2023

Waitress – Barista

ANTZPLANTZ
09.2021 - 06.2023

Mechanical Engineering

Hedland Senior High School

Year 12 -

Hedland Senior High School
Tkaiya Davidson