Tayla Jones
Tamworth,New South Wales
Summary
I'm an honest and reliable worker who dedicates themselves to each task assigned to them, I have a strong attention to detail and am willing to try new things.
I'm open to new opportunities and qualifications as well as gaining new experience in the work force.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
Tamworth, New South Wales
08.2020 - Current
- Encouraged open communication between trainees and management throughout the learning process.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Maintained up-to-date records of all employees' training progress and certification status.
- Ensured that all safety protocols were followed during training sessions.
- Documented performance, safety and customer service needs to improve operations.
- Instructed new team members on correct procedures for operations.
- Conducted comprehensive training sessions for new hires on operational procedures.
- Assisted in creating a motivational atmosphere that encouraged team growth.
- Delivered group and individual needs-based training to personnel.
- Provided constructive feedback and one-on-one coaching to employees.
- Utilized feedback to continuously improve training methods and content.
- Coordinated with management to identify training needs and opportunities.
- Provided ongoing mentorship to crew members, enhancing team performance.
Work Experience
Tamworth Public School
Tamworth, New South Wales
08.2021 - 08.2021
- Encouraged positive relationships between students by promoting collaboration within groups.
- Encouraged critical thinking skills by posing open-ended questions during lessons.
- Mentored and tutored students in a variety of educational topics.
- Facilitated group discussions among students on relevant topics.
- Observed teachers in classrooms to improve skills and communication.
- Prepared teaching materials and visual aids to support lesson objectives.
- Prepared visual aids, equipment and classroom displays to foster learning.
Education
High School Diploma -
Oxley High School
Tamworth, NSW09-2023
Skills
- Team Leadership
- Knowing how to operate POS Systems
- Delegating Work
- Coaching and Mentoring
- Conflict resolution techniques
- Staff Development
- Workplace Safety
- Customer Service
- Product Knowledge
- Technical knowledge
- Employee engagement
- Role Modeling
- Motivational Skills
- Attention to Detail
- Job Skill Building
- Good time management
Reference 1
Name:
Courtney Norton
Position:
Department Manager at East Tamworth McDonald's
Phone Number:
0499408429
Email:
Courtney.norton@outlook.com
Reference 2
Name:
Izabelle Anderson
Position:
Shift manager at East Tamworth McDonald's
Phone Number:
0476476785
Timeline
Work Experience
Tamworth Public School
08.2021 - 08.2021
Crew Trainer
McDonald's
08.2020 - Current
High School Diploma -
Oxley High School
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