Toan Truong
Epping
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant
YX Mini Hotpot
01.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Education
Bachelor of Commerce - Business Management
Macquarie University
Sydney, NSWSkills
- Display Building
- Staff Leadership
- Food and Beverage Preparation
- Proper Storage Procedures
- Staff Supervision
- Telephone Reservations
- Effective Customer Communication
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Food and Beverage Attendant
YX Mini Hotpot
01.2023 - Current
Bachelor of Commerce - Business Management
Macquarie University
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