Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tobey Shyne

Erskineville

Summary

I am Versatile and dynamic, with a proven track record at Carrington Hotel, I excel in customer service and leadership, significantly enhancing team cohesion and service standards. Have strong skills in maintenance and landscaping. My strong work ethic and communication skills drive outstanding efficiency in the workplace . I have captained and led numerous sports teams at high levels, boosting my leadership skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Waiter

Carrington Hotel
12.2020 - 12.2024
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Supervised server staff and simultaneously served personal section of tables.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Served high customer volumes during special events, nights, and weekends.
  • Assisted in event setup and breakdown, ensuring smooth transitions between activities.

Landscaper

Murphys Garden and Landscaping
10.2023 - 09.2024
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Delivered successful landscape projects within tight deadlines while adhering to client specifications and budget constraints.

Maintenance

Carrington Hotel
02.2024 - 07.2024
  • Handled equipment maintenance and quality control evaluations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Used heavy equipment to fix, maintain, and renovate in the workplace.

Education

Certificate IV Tertiary Preparation Course -

Ultimo Tafe
Ultimo, NSW
12-2025

High School Diploma -

Katoomba High School
Katoomba, NSW
03-2023

Skills

  • Strong work ethic
  • Strong communication skills
  • Exceptional customer service
  • Flexible schedule availability
  • Physically fit
  • Leadership skills
  • Flexible and adaptable

Certification

  • RSA-Responsible service of alcohol certificate
  • First Aid Certification
  • WWCC- working with children check certificate

Timeline

Maintenance

Carrington Hotel
02.2024 - 07.2024

Landscaper

Murphys Garden and Landscaping
10.2023 - 09.2024

Senior Waiter

Carrington Hotel
12.2020 - 12.2024

Certificate IV Tertiary Preparation Course -

Ultimo Tafe

High School Diploma -

Katoomba High School

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Tobey Shyne