Tobi-may Westbrook

For the past 12 months, I have been working as a Casual General Assistant/Tool Store Person in the Automotive Trade section, primarily in Paint and Panel at Glendale campus.

This role has allowed me to:

• Develop comprehensive knowledge of tool store operations.
• Gain practical experience in trade environment safety protocols and WHS.
• Build strong relationships with staff and students
• Master TAFE NSW policies, processes, and systems.
• Provide essential support for practical learning activities to both Teaching staff and students.
• Managing tools and equipment.
• Conducting repairs and modifications.
• Handling technical documentation.
• Ensuring compliance with safety regulations.
• Hands-on experience with automotive/ paint and panel Industry tools and equipment.
• Practical knowledge of mechanical/ body repairs and maintenance.
• Experience in workshop safety and organisation.
• Skills in technical documentation and inventory management.
• Understanding of industry standards and requirements.
• Mastered daily/ weekly operations.
• Built strong relationships with staff and students.
• Developed comprehensive knowledge of tools and equipment as well as experience using hand and power tools in trade environment
• Implemented TAFE NSW policies and procedures effectively
• Provide positive support to teaching sections and the effective program delivery through maintenance of machinery, small machinery/ hand tools in stores and equipment as directed by the Head Teacher.
• Managing end-to-end coordination and administration of inventory/stock including ordering of goods and services, ensuring that adequate inventory of stores tools, consumables and equipment are on hand,
• Responsible for security of tools, equipment and materials in Tools store/ section as directed by Team leaders.
• Safe Handling and storing of chemicals and dangerous goods.
• Preparation and issue of tools, equipment and materials required by students and staff to facilitate effective supply of learning materials.
• Assist in loading and unloading delivery trucks, removal and transport of furniture, equipment and other materials.
• Managing competing priorities within timeframes and deadlines.
• Understand instructions and requirements of various teaching and learning teams
• Responding to diverse and often unpredictable events or incidents.

• Member of Privateer race team which compete on A National and International level in the Australian Tyrepower V8. SuperUte Category on as support category to The Australian Supercar Championship.
• My role as Team Principle consists of many different duties both on-track and off-track, anything from assisting the engineer with repairs to race car (engine/mechanical to body work and vinyl wrap), basic tyre knowledge and skills in removing and replacing wheels and tyres.
• work in very demanding, fast paced, high pressured environments and situations at a high professional National level implemented by Motorsport Australia and FIA.
• Have the ability to adapt and respond to sudden changes in high pressured situations which require quick thinking and decision making.
• Very physical and demanding, at times operating when exposed to the elements.
• Problem solving.
• Collecting and Reading of car and tyre data at events.
• Responsible for team organisational/ Management duties at events as well as pre and post-race events,
• Communicate with Category management/ directors and Motorsports Australia race officials,
• Always operating at a high professional level, following all FIA racing/circuit standards/ regulations that are required on and off track by all parties eg (Category, Motorsports Australia, event/venue and Supercars as well as abiding by each State and territory Rules, regs, policies and procedures) also always operating with high awareness and priority to WHS.
• High level of communication skills with Industry professionals and Category/ team sponsors and Media.
• Opportunity to take on the role as Team Photographer, as well as the Creative/design director for MSR too, creating anything from Team posters and banner/signing card to Team uniforms, fan merchandise and new team logo.
• Working with/ collaborating with Graphic designer to create livery of race car.
• Networking on national/ international platforms with Team and Category sponsors, partners and fans through face to face contact as well as on all online/ digital media platforms.

• Assisting with and Providing in the delivery of learning material for students in an adult learning environment of all current and relevant units related to hairdressing and barbering in both knowledge and skills that are required for completion of courses for students to achieve Qualifications in hair and beauty careers
• Assisting in all aspects of learning courses for students to achieve Qualifications in hairdressing/barbering and beauty careers
• Providing support to all Teachers/ fellow Employees and students as well as the public on a daily basis, in an exciting Covid safe educational environment, where students have the opportunity to a positive and meaningful learning experience so each and every student can grow and gain all the knowledge and skills to complete their Trade and become an industry expert

• As a Stores Attendant in Hair and Beauty we are responsible for providing high standards of customer service to internal and external clients in relation to a range of stores supply and administration activities to support the effective and efficient delivery of educational programs and operations at the relevant TAFE NSW learning site/s
• Duties are on a daily basis and can consist of – Perform cash handling and procedural tasks to support teaching/ training activities including collecting fee and verifying indemnity forms from models; issuing and reconciling receipts; remitting monies to the cashier; and maintaining associated records
• Allocate models to classrooms and ensure the efficient preparation, issue and monitoring of minor plant, consumables and equipment as required by students and staff for the conduct of classes
• Assist with mail administration and handle a range of enquiries via phone and 'in person,' following up on routine queries and maintaining a register of hairdressing appointments in accordance with class schedules
• Perform general cleaning, maintenance, stocktaking and security monitoring of equipment and bulk materials in store including reordering of consumables in liaison with teachers to meet class operational needs
• Receive and check deliveries into store, ensuring items supplied comply with the order and paperwork is accurately acquitted
• Implement processes and perform activities to ensure safe, sustainable, and economic use of equipment and materials through methods such as adherence to safety procedures, compliance with Maintenance of Material Substance Data Sheets (MSDS) and chemical storage requirements, and appropriate reuse and recycling of materials
• Assist teachers with daily class activities to ensure effective condition and use of materials such as ensuring daily supply of clean linen, cleaning and maintaining salon furniture and equipment, and assisting with safe preparation, handling, and use of chemicals
• Assist as required with broader campus/ learning site and team activities including during critical/ peak periods such as special events, functions, and enrolments
• Reflect TAFE NSW’s values in the way you work and abide by policies and procedures to ensure a safe, healthy, and inclusive work environment
• Place the customer at the centre of all decision making
• Work with the Line Manager to develop and review meaningful performance management and development plans
• Providing high standards of customer service to internal areas reliant on accuracy and timeliness of stores delivery, preparation, maintenance, and control to meet class and other practical activity needs
• Carrying out a diversity of tasks involving stores, administration, teacher/class support on a daily, scheduled and ad hoc basis to efficiently meet required timeframes, quality, and compliance standards
• Responding to external and internal client contacts and queries in a professional and courteous manner

• Time management skills
• Able to work under pressure
• Personalised customer service to all walks of life
• Opening and closing of shop
• Able to work alone and look after shop by self, whilst my employer was away
• Patience and empathy
• Maintenance of all electrical tools and equipment

• Leading Senior stylist in all aspects of Hair, make up, Bridal and Tanning Salon advanced creative cutting and colouring.
• Trainer and educator to fellow staff and apprentices of all traditional and latest/current industry knowledge and skills.
• Complete customer service, cleanliness and upkeep of salon, Team Salon photoshoots, stock ordering, answering phones and making appointments, organising the running of salon and staff, First Aid Officer
• Stock ordering.

• All aspects of a Fine Dining Restaurant
• Greeting customers, order taking, serving meals, waiting on tables/customers, cleanliness/upkeep of restaurant, answering phones and making bookings