Tobias Marhin
Kelso,Qld
Summary
I am a diligent and open-minded individual with a reputation for delivering high standards of service to clients. I am meticulous, versatile and have a friendly personality with drive and aptitude to excel. Strengths include: - Strong communication skills - A calm demeanour - Positive attitude - Honest, reliable and trustworthy - Conscientious work ethic - Analytically minded
Overview
22
22
years of professional experience
Work History
Youth Worker
Sharehouse Youth Programs Inc.
07.2023 - 07.2024
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Resolved conflicts by implementing effective mediation techniques and fostering open communication.
- Implemented comprehensive assessments to identify areas of improvement and tailor intervention plans accordingly.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Supported youth in residential and community-based programs
- Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
- Developed strong relationships with community partners to secure resources and opportunities for the youth served.
- Supported and mentored young people in developing skills to become successful in community.
- Led workshops on various topics such as leadership skills, career planning, and healthy relationships, empowering youths to make informed decisions about their futures.
- Resolved tenant conflicts effectively, promoting a harmonious living environment for all residents.
- Provided ongoing support to clients facing housing difficulties by connecting them with appropriate resources and services
Early Intervention Worker
Queensland Youth Services – Reconnect
09.2010 - 06.2023
- Mediation and conflict resolution support for young people and their families
- Outreach focused advocacy, practical support, referral, information assistance
- Conflict resolution, decision making, self-esteem, motivation, and skills building/strength focus
- Group work: Therapeutic groups, relationship and peer building support groups
- Parent groups
- Support in building and maintaining community links and skills in areas such as education, employment, training, and other community organisational contact
- Stakeholder co-ordination and case management
- Non-judgemental, culturally appropriate, client-centred/client-focussed approach
- Management of brokerage.
Technology Officer
QLD Health – Townsville University Hospital
03.2010 - 09.2010
- Configure/install/monitor/support/manage the ICT environments by applying sound technical expertise
- Remote and local administration services including phone support.
- Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained
- Provide excellent customer service by applying effective organisational and communication skills.
Mobile Computer Technician
NERDS DOWNUNDER
01.2006 - 03.2010
- Provide mobile computer repair service for individuals and businesses
- Maintain and repair computer hardware and software configuration and optimisation
- Set up and maintain home and office networks
- Providing tuition for individuals and businesses in troubleshooting hardware, software, internet and e-mail issues
- Building new computers, computer upgrades and component replacement
- Installation and configuration of peripheral devices i.e
- Printers, fax/scanners, external drives, network routers, switches, wireless networking, data projectors and audio equipment.
Child Safety Support Officer/Youth Worker
QLD DEPT OF CHILD SAFETY: ALTERNATIVE CARE
01.2003 - 01.2005
- Interaction, communication, and supervision of youth (male and female), ages 5-17 from a diverse range of cultures, and socio-economic backgrounds, in a variety of environments
- Education, positive role modelling, and life skill development, encompassing anti-violence, drug awareness, oppressive attitudes, respect of law, society and peers
- Co-ordination and management of daily routines, singular or group activities and outings, financial management, transportation
- Inter-agency client advocacy and assistance through a variety of environments including schools, hospitals, mental health agencies, government departments, local businesses, community organisations, other human service organisations, police.
Education
Diploma of Youth Work -
SU Institute of Training
01.2014
Certificate IV Network Administration -
Barrier Reef Institute of TAFE
01.1999
Graduated year 12 -
Pimlico State High School
01.1998
Skills
I am proficient in communication and interaction, utilising skills such as active listening to facilitate rapport building I take pride in my ability to converse, liaise, advocate, coordinate and relate to a wide range of personalities from diverse cultural and socio-economic backgrounds With my broad range of experience, I have increased reasoning, problem solving, and decision-making skills in a variety of settings I understand the significance of effective teamwork; working together to achieve common goals of delivery and maintaining a beneficial line of communication I am responsible, trustworthy, consistent, and reliable with initiative Independent of position or role, these traits are paramount to my work ethic, without regard in being a team leader, team member or solitary
Professional Development
- Red Dust Healing
- R.A.G.E
- MAAD – Managing Angry Adolescents Differently - Facilitator
- Fighting Fair Mediation & Conflict Resolution Training – Level 1
- Fighting Fair Advanced Mediation Training – Level 2
- Youth Mental Health First Aid
- Current Senior First Aid
- Cross Cultural Awareness Training
- Love Bites Facilitator Training
- Tackling Teens Facilitator Training
- Suicide Prevention Training
- Domestic Violence Alert Workshop
Timeline
Youth Worker
Sharehouse Youth Programs Inc.
07.2023 - 07.2024
Early Intervention Worker
Queensland Youth Services – Reconnect
09.2010 - 06.2023
Technology Officer
QLD Health – Townsville University Hospital
03.2010 - 09.2010
Mobile Computer Technician
NERDS DOWNUNDER
01.2006 - 03.2010
Child Safety Support Officer/Youth Worker
QLD DEPT OF CHILD SAFETY: ALTERNATIVE CARE
01.2003 - 01.2005
Diploma of Youth Work -
SU Institute of Training
Certificate IV Network Administration -
Barrier Reef Institute of TAFE
Graduated year 12 -
Pimlico State High School
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