TOBIAS TAYLOR
Brisbane,QLD
Summary
Senior facilities executive specializing in governance, compliance, and operational excellence across diverse sectors. Proven track record in optimizing asset lifecycles, managing commercial finances, and driving contractor performance to enhance service delivery. Recognized for building high-performing teams and maintaining strong stakeholder relationships in complex environments.
Overview
12
12
years of professional experience
Work History
Service Delivery Manager
CVSG
01.2024 - 01.2024
- CVSG – Qantas Contract / 2024 - 2024 (BAC – Brisbane Airport Corporation – Maintenance Contract)
- Secured a five-year contract extension for Brisbane Airport Corporation, maintaining over 300 facilities across the portfolio.
- Managed a $7.4M GMP budget, ensuring financial control, compliance, and contract performance.
- Led a multi-trade workforce of 42 personnel, delivering safe and efficient maintenance operations.
- Rectified $1.5M in mismanaged works through enhanced contract governance and compliance oversight.
- Resolved complex invoicing and contractual disputes, strengthening stakeholder relationships.
- Mentored and developed staff, enhancing operational capability and performance.
Senior Facilities Manager
BGIS
01.2023 - 01.2024
- Accountable for operational performance across a complex multi-site Queensland aviation portfolio.
- Managed compliance for leased assets, ensuring alignment with landlord/client responsibilities.
- Chair regional governance meetings and maintain executive stakeholder relationships.
- Manage compliance obligations for leased assets and shared landlord/client responsibilities.
- Oversee contractor governance, permits, SWMS, JSEA and WHS legislative compliance.
- Drove asset assurance through implementation of planned maintenance and self-assurance audits.
- Manage commercial activities including quotations, invoices and expenditure controls.
- Reviewed KPI performance, minimised abatements, and ensured adherence to contractual obligations.
Regional Service Manager
BGIS
01.2024 - Current
- Directed Queensland operations for a major national facilities management contract, delivering leading performance across 30 contractual KPIs.
- Led a multidisciplinary management team, achieving top-performing state results nationally.
- Facilitated executive client governance meetings, ensuring contractual compliance and service excellence.
- Managed complex stakeholder and client relationships, resolving contractual and operational issues.
- Drove continuous improvement initiatives, enhancing operational excellence and ensuring compliance while elevating customer satisfaction.
- Established performance governance frameworks to improve KPI visibility, accountability, and operational outcomes.
- Developed contractor governance and HSEQ frameworks to strengthen compliance and reduce operational risk.
- Implemented vendor performance improvement strategies, enhancing service delivery and KPI achievement.
- Served as the primary escalation point for critical incidents, business continuity events, and operational risks.
Facility Maintenance Manager
Cushman & Wakefield
01.2022 - 01.2023
- Managed critical maintenance operations to ensure safety and operational readiness in healthcare environment.
- Led maintenance teams and coordinated efforts of 20+ specialist contractors to achieve timely service delivery.
- Administered CMMS activities covering reactive and preventative maintenance.
- Maintained fire safety systems and hazardous goods registers, ensuring compliance with regulatory standards.
- Lead Facility Managers, Coordinators and service partners to achieve contract outcomes.
- Review KPI performance, minimise abatements and ensure contractual compliance.
Facilities Coordinator
Cushman & Wakefield
01.2021 - 01.2022
- Led maintenance teams and coordinated efforts of 20+ specialist contractors to support facility functionality.
- Managed critical maintenance operations to ensure safety and compliance within healthcare environment.
- Administered CMMS activities covering reactive and preventative maintenance.
- Maintained fire safety systems and hazardous goods registers while ensuring up-to-date compliance documentation.
Maintenance Engineer
Queensland Health
01.2015 - 01.2021
- Maintain hospital grade equipment to standard
- Operated boiler house while performing preventative maintenance on steam lines and condensate return infrastructure to maintain system efficiency.
- Supported maintenance by repairing, performing preventative maintenance, and replacing parts to ensure operational reliability.
- Collaborated with stakeholders to design and fabricate equipment enhancing patient care.
- Machining & Fabrication Lathe operation, milling, drilling, grinding
- Ensured adherence to safety protocols and compliance standards in healthcare settings. Knowledge of PPE use, lockout/tagout, infection control basics in healthcare settings
- Technical Reading Ability to interpret technical drawings and specifications
- Teamwork & Communication Collaborating with engineers, technicians, and hospital staff
- Problem-Solving Identifying and reporting faults promptly
Education
Certificate IV - Engineering
TAFE QLD
QLD12-2018
Certificate III - Engineering
TAFE QLD
QLD12-2018
Permit Issuing -
Pinnacle
QLD05-2018
Confined Space Entry -
Pinnacle
QLD12-2018
Working At Heights -
Pinnacle
QLD11-2023
Australian Drivers Licence (OPEN) -
Transport And Main Roads
QLD12-2016
High School Diploma -
Kenmore State High School
QLD11-2014
Certificate II - Business
TAFE QLD
QLD11-2014
Certificate II - Automotive Engineering
TAFE QLD
QLDCertificate I - Construction
TAFE QLD
QLD11-2014
Skills
- Vendor relationship oversight
- Governance expertise
- Asset lifecycle optimization
- Commercial finance management
- Multi-site leadership
- Crisis planning
- Proactive safety leadership
- Sustainable operations practices
- CMMS Management
- Data transformation initiatives
- Stakeholder communication
- Team development
Accomplishments
- Leadership of complex multi-site portfolios across Queensland
- Facilities compliance, governance and statutory risk management
- Executive stakeholder engagement and board-level reporting with stakeholders
- Contract management, SLA/KPI performance and abatement reduction
- Asset lifecycle planning and maintenance optimisation
- Proactive WHS leadership, permit systems, SWMS and contractor assurance
- CMMS implementation and digital transformation
- Commercial management including (OPEX/CAPEX/Minor Works) budgets, quotations and invoices
- Capital projects and operational improvement
- 24/7 incident and business continuity leadership
- Maintained high standards across Industrial, commercial and Front of house (FOH) leased tenancies and owner occupied buildings.
- Build and developed a regional team of direct reports while coordinating 50+ vendors
- Delivered quarterly and annual compliance assurance inspections across operational sites.
- Provided after-hours leadership for critical operational incidents and business continuity.
- Achieve the highest regard from stakeholders for expedited delivery by going above and beyond by ensuring business continuity resumes within limited timelines.
Timeline
Service Delivery Manager
CVSG
01.2024 - 01.2024
Regional Service Manager
BGIS
01.2024 - Current
Senior Facilities Manager
BGIS
01.2023 - 01.2024
Facility Maintenance Manager
Cushman & Wakefield
01.2022 - 01.2023
Facilities Coordinator
Cushman & Wakefield
01.2021 - 01.2022
Maintenance Engineer
Queensland Health
01.2015 - 01.2021
Certificate IV - Engineering
TAFE QLD
Certificate III - Engineering
TAFE QLD
Permit Issuing -
Pinnacle
Confined Space Entry -
Pinnacle
Working At Heights -
Pinnacle
Australian Drivers Licence (OPEN) -
Transport And Main Roads
High School Diploma -
Kenmore State High School
Certificate II - Business
TAFE QLD
Certificate II - Automotive Engineering
TAFE QLD
Certificate I - Construction
TAFE QLD