Toby Andrew Johnson Petrie

• Customer Service
• Coordinator
• Account Manager
• Account Resolution Manager
• Technical Designer
• Logistics Manager
• Salesperson

• Responsibility for the design and reproduction of graphics for the company and the maintenance of multi-media resources
• Designer: Graphic Design, book illustration, brochure production
• Multi-media Administration: maintenance of computer software, cataloguing, recording, classifying, distributing multi-media resources for Pathways to Peace a community-based violence reduction programme

• Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
• Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
• Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
• Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.

- Logistics

- Customer Service

- Ordering

- Office Management

- Sales team management

- Cost analysis

• Front Desk Attendant
• Cashier
• Customer Service Agent
• Rooms Controller
• Development Manager

• Company Overview: Hillstone is a Function Centre located on the St Lucia Golf Course and is set up to run a variety of different functions, from weddings and University Balls to birthday parties and corporate meetings
• Team Leader: Managing up to8 staff members
• Liaising with Clients/Coordinators
• Audio/Visual, Technical support
• Room set-up
• Post Function financial reports (floats/charging of accounts)
• Function reports (evaluation and step by step run down)
• Maintenance of Stock Levels
• Keg Room Maintenance and cleaning
• Bar Maintenance and equipment ordering
• Ordering of Alcohol and all general sundries (non-alcoholic beverages, tea and coffee)
• General Ordering (linen, gas)
• Wine Tasting and Selection of Stock
• Tel:0738703433
• Fax:0733714331
• Www.hillstonestlucia.com.au

• Company Overview: Victoria Park Golf Complex and Functions Venue is an inner city business combining state of the art golf and function facilities
• It is a small to mid sized business that is one of the more successful arms of the Katarzyna Group, has a staff of around140 in all areas and an annual turnover of around $8 million
• Reception/Administration: Answering Phones
• Ordering office supplies
• Assisting Function Coordinators with client briefs
• Credit Card transactions/billing
• Filing
• Data Entry
• Typing:70 WMP
• Marketing: Designing publicity material including Posters and brochures
• Internal Newsletters
• Data Entry
• Answering Calls
• Department Liaison
• Team Leader: Managing up to5 staff members
• Liaising with Clients/Coordinators
• Audio/Visual, Technical support
• Post Function financial reports (floats/charging of accounts)
• Function reports (evaluation and step by step run down)
• Tel:0732520666
• Fax:0732520666
• Www.victoriaparkgolfcomplex.com

• Company Overview: Cowlishaw & Co Accountants & Auditors is a reputable accounting firm located in Alderly which deals with a variety of different clientele, from large businesses to personal accounts
• Reception/Administration: Answering Phones
• Filing
• Data Entry
• File Storage
• Accounts Assistant
• Tel:0738654006

• Company Overview: The Marque hotel on George street, Brisbane is part of the Rendezvous Hospitality Group
• Based in Singapore, Rendezvous Hospitality Group (RHG) operates14 hotels across the Rendezvous Hotels and The Marque Hotels brands in Asia Pacific
• Operates with a team of around50 staff
• Reception/Administration: Client Bookings (in person or over the phone)
• Answering Phones
• Data Entry
• Customer Support (car rental bookings, restaurant bookings etc)
• Ordering of office supplies
• Maintenance of floats
• Night Audit: Answering Phones
• Data Entry
• Customer Support (bookings/AV support)
• Daily Credit Card Maintenance/Transactions/Summary
• Daily Cash Maintenance/Transactions/Summary
• Financial collating and filing for accountant
• Http://www.marquehotels.com/Brisbane/