Toby Lowe
Melbourne,VIC
Summary
Proven team player with a robust work ethic honed at The Brisley Bell, adept at enhancing guest engagement and streamlining operations. Skilled in multitasking and knowledgeable in liquor, beer, and wine, I excel in fast-paced environments, driving service excellence and operational efficiency. Demonstrated ability to adapt and solve problems swiftly, ensuring superior guest experiences.
Overview
6
6
years of professional experience
Work History
Front of house
The Brisley Bell
08.2024 - 10.2024
- Company Overview: Multi awarding winning pub of the year.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Collaborated with front of house to ensure cohesive and superior guest experience.
- Increased efficiency by streamlining Front of House operations and implementing effective time management strategies.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Front of house/Waiter
The Three Horseshoes
08.2023 - 02.2024
- Working in a pub exposed me to a wide range of people from diverse backgrounds, extended my cultural awareness and sensitivity
- Collaborated with kitchen staff to ensure timely delivery of food orders, contributing to overall guest experience.
- Maintained clean and sanitary workstations throughout shifts, adhering to health codes and restaurant standards.
- Streamlined payment processes by accurately dividing bills among parties and processing transactions quickly and efficiently.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Farm- Labour
Friend's Family Farms
01.2019 - 12.2023
- Worked on multiple friend's family farms every summer feeding cows and labouring.
- This developed my work ethic and ability to work in all conditions.
- Farm work frequently involved dealing with unexpected challenges, which enhanced my problem-solving skills highlighting that I can think on my feet and adapt to changing situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
A-Levels - Economics, Business, Design Technology
Marling Sixth Form
08-2023
MYPs -
Wotton House International School
08-2021
Skills
- Guest Engagement
- Strong Work Ethic
- Strong multitasking
- Liquor, beer, and wine knowledge
- Team player attitude
- Willingness to learn
- RSA qualified
- Training and mentoring
Timeline
Front of house
The Brisley Bell
08.2024 - 10.2024
Front of house/Waiter
The Three Horseshoes
08.2023 - 02.2024
Farm- Labour
Friend's Family Farms
01.2019 - 12.2023
A-Levels - Economics, Business, Design Technology
Marling Sixth Form
MYPs -
Wotton House International School
Similar Profiles
Shawn HackShawn Hack
GEAR BOX ASSEMBLER at BELL FLIGHT (FORMERLY BELL HELICOPTER)GEAR BOX ASSEMBLER at BELL FLIGHT (FORMERLY BELL HELICOPTER)
Yaphett RuffinYaphett Ruffin
Maintenance Technician at Bell Partners INC. @ Bell Collier VillageMaintenance Technician at Bell Partners INC. @ Bell Collier Village
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co
JOANNE McMANUSJOANNE McMANUS
Legal Assistant at Madgwicks LawyersLegal Assistant at Madgwicks Lawyers
Farzana TemoriFarzana Temori
Picker Packer at Maihan BakeryPicker Packer at Maihan Bakery