Toby Pinder
Brighton,VIC
Summary
Organised and dependable customer service candidate. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, with strengths in customer interaction and service, and customer satisfaction.
- Strong ability to communicate with department manager with respect, friendliness and willingness to help wherever needed.
- Communicate with customers on a daily basis, handling customer concerns quickly and effectively
- Carry out day-to-day duties accurately and efficiently.
- Quickly learnes new skills and applies them to daily tasks, improving efficiency and productivity.
- Shown commitment to work duties by coming in early and leaving late, in order to exceed work expectations of quality.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Marine Technician Assistant
JV Marine World
Braeside, VIC
11.2021 - Current
- Assisted in the diagnosis and repairs of marine engines and drive transmissions.
- Work with customers on a daily basis to solve diagnostic problems with their boats.
- Work closely with the Marine Technician offering assistance where required.
- General clean up duties to ensure a safe work environment
- Strong communication and interpersonal skills with a confident and mature, personable manner.
Disability Support Worker
Emily Higgins
Brighton, VIC
11.2021 - Current
- Drove clients safely to social activities and appointments.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported patients via wheelchair to and from daily activities.
- Provided high level of physical support by lifting, adjusting and moving clients when they need.
- Collaborated with parents on home care and support for children with disabilities.
Sales Support/Order Processing Specialist
Ultralight Hiker
Brighton, VIC
03.2020 - Current
- Processed cash payments and credit and debit card transactions.
- Completed accurate order entry and data verification.
- Received and followed pick sheets to gather merchandise for customer orders.
- Prepared and packed boxes for overnight delivery.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Updated company tracking system with latest information.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Documented shipping information for orders and tracked packages when necessary.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Children's Activity Coordinator
Dream City
South Warf, VIC
12.2019 - 06.2021
- Coordinated and encouraged children to try new activities and hands-on learning experiences in a science based learning environment.
- Inspire children through positive experiences.
- Responded and assessed issues with VR controllers
- Prepare activity pods before and after each session
- Worked with a passionate and dynamic team
Trades Assistant
Pump Technology
Braeside, VIC
12.2020 - 02.2021
- Stripped pumps down to component parts
- Assessed the condition of each part
- Clean and refurbished components
- Reassembled pumps to working order
- Set up test bay and loaded pump for testing
- Packaged and dispatched goods
- Liaised with machanics and enginees
Tennis Coach
Fromberg Tennis
Brighton, VIC
02.2019 - 03.2020
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Worked with children consistently using positive reinforcement and guidance.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Promoted positive environment for all children, which helped to diminish stress and increase enthusiasm.
- Coordinated with parents, children's needs.
Teacher's Assistant
Chinese School
大理市 (Dali City), Sichuan
12.2017 - 01.2018
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Supported instructor with test administration, curriculum development and assignment grading.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Education
Victorian Certificate of Education -
St. Leonard's College
Brighton East, VIC11.2021
Skills
- Customer service-focused
- Customer service background
- Teambuilding
- Problem-Solving
- Interpersonal Communication
- Multitasking Abilities
- Excellent Communication
- Flexible and Adaptable
- Decision Making
- Active Listening
Certification
- Responsible Service of Alcohol
- Working with Children
- Tennis Coaching Certificate
Hobbies
- Fishing and the outdoors
- Spending time with friends
- Strong interest in cars and anything automotive
Timeline
Marine Technician Assistant
JV Marine World
11.2021 - Current
Disability Support Worker
Emily Higgins
11.2021 - Current
Trades Assistant
Pump Technology
12.2020 - 02.2021
Sales Support/Order Processing Specialist
Ultralight Hiker
03.2020 - Current
Children's Activity Coordinator
Dream City
12.2019 - 06.2021
Tennis Coach
Fromberg Tennis
02.2019 - 03.2020
Teacher's Assistant
Chinese School
12.2017 - 01.2018
Victorian Certificate of Education -
St. Leonard's College
Similar Profiles
CHARLES PANNEERSELVAMCHARLES PANNEERSELVAM
E&I Foreman at HSS JV(EIFFAGE GENIE CIVIL MARINE) PACKAGE 5, UNIT 93, OFFSHORE PROJECT, KIPIC REFINERY PROJECT,E&I Foreman at HSS JV(EIFFAGE GENIE CIVIL MARINE) PACKAGE 5, UNIT 93, OFFSHORE PROJECT, KIPIC REFINERY PROJECT,
FARSANA MARIYAM KAFARSANA MARIYAM KA
Public Relations Officer at CISO MARINE WORLDPublic Relations Officer at CISO MARINE WORLD
Mary Grace FajardoMary Grace Fajardo
Cashier at Six Flags Marine WorldCashier at Six Flags Marine World
Paulina IsonPaulina Ison
Bookkeeper at PNMBookkeeper at PNM
Lee-Anne ColeLee-Anne Cole
Service and Sales Coordinator at Dometic AustraliaService and Sales Coordinator at Dometic Australia