Toby Robertson
Marrickville,NSW
Summary
I am a highly-motivated individual with a strong desire to take on new challenges and contribute meaningfully to society. I have a proven strong work ethic, am adaptable with exceptional interpersonal and communication skills. I am adept at working effectively both within a team environment and independently based on the tasks. I am a good active listener and am keen to learn from others. I maintain a high level of physical fitness through playing competitive football and regular weights and aerobic training.
Overview
7
7
years of professional experience
Work History
Barista
Antoine's Kitchen at The Haven
Glebe, NSW
01.2022 - Current
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Ground beans for espresso shots according to individual customer specifications.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Barman
Bellevue Cottage
Glebe, NSW
10.2021 - Current
- Monitored guests' consumption of alcohol to prevent over-intoxication.
- Ensured compliance with health and safety regulations in the workplace.
- Maintained a clean and organized bar area, including the washing of glassware.
- Provided excellent customer service by taking care of customers' needs in an efficient manner.
- Performed cashier duties such as accepting payments from customers and making change accurately.
- Conducted regular inventory checks to verify product availability.
- Ensured that all beverages served were of the highest quality standards.
- Assisted in setting up buffets for special events.
- Prepared cocktails and other drinks according to customers' requests.
- Attended training sessions related to alcoholic beverage laws and responsible service practices.
- Greeted customers, answered questions about menu items, took orders, and processed payments promptly and efficiently.
- Checked identification to ensure that patrons were of legal drinking age.
- Stocked shelves with beer, wine, spirits, juices, sodas, garnishes, straws.
- Worked closely with kitchen staff to ensure food orders were delivered on time and accurately.
- Educated customers on different types of beer or wine available at the bar.
Crew Member
McDonalds
Stanmore
03.2017 - 09.2021
- Restocked kitchen supplies including food products and utensils.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Adhered to health department regulations regarding food handling procedures.
- Maintained an organized work area to ensure efficient operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Served food quickly for positive guest experiences.
- Packed fast food products in approved containers, cups, and bags.
Education
National College of Vocational Education
Petersham, NSW02-2022
High School Diploma -
Sydney Secondary College_ Blackwattle Campus
Glebe, NSW10-2021
Skills
- Community Engagement
- Physical Fitness
- Relationship building and management
- Integrity and Honesty
- De-Escalation Techniques
- Human relations
Affiliations
- First division soccer
- Social netball
- Golf
- Fitness and weights training
Timeline
Barista
Antoine's Kitchen at The Haven
01.2022 - Current
Barman
Bellevue Cottage
10.2021 - Current
Crew Member
McDonalds
03.2017 - 09.2021
National College of Vocational Education
High School Diploma -
Sydney Secondary College_ Blackwattle Campus
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