Toby ROSSO
BURWOOD EAST,VIC
Summary
I am a hard working individual with exceptional communication skills along with being an exemplary team member, my current career goals are based around gaining great experience from different working environment that will give me valuable skills that will support my endeavors for the rest of my working life.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Vermont south physiotherapy
Vermont South, VIC
09.2023 - Current
- Processed customer payments using insurance/medicare according to company policies and procedures.
- Managed all incoming mail distribution,faxes, and photocopying documents as requested.
- Answered incoming calls, took messages, and scheduled bookings according to times available for the physio and the patient
- reconciled the income from each day so that the accountant can easily see where the money has ended up
- Greeted visitors and provided them with assistance.
- Developed positive relationships with customers through friendly interactions.
Kitchen Hand/Cook's Assistant
flavours pizza and pasta
BURWOOD EAST, VIC
08.2022 - 10.2023
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
High School Diploma -
Forest Hill College
Forest Hill, VIC10-2023
Primary School Graduate -
Burwood East Primary School
Burwood East, VIC11-2017
Skills
- Data Entry
- Scheduling
- File Management
- Bookkeeping
- Customer Satisfaction
- PC proficient
- Organization skills
- Report Generation
- Complaint resolution
- Guest Services
Certification
- AFL umpiring license: acquired through an academy program at school
- food handling license: acquired due to working for flavors pizza
- current Victorian drivers license
References
References available upon request.
Timeline
Receptionist
Vermont south physiotherapy
09.2023 - Current
Kitchen Hand/Cook's Assistant
flavours pizza and pasta
08.2022 - 10.2023
High School Diploma -
Forest Hill College
Primary School Graduate -
Burwood East Primary School
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