Toby Sullivan
Coomera,QLD
Summary
I started work in year 8, working at Pitt Town Pizza as a cashier and pizza boxer. I eventually made my way into the back area were I learnt how to make and cook pizzas, this gave me experience in customer service and keeping a tidy workspace. While working at Pitt Town Pizza, I was offered a job at ChicknCo which was a new business just starting up, I took the opportunity and worked the two jobs for 2 months. I finished up at Pitt Town Pizza to continue to work at ChicknCo until i finished school in year 10 and started to work in carpentry. I was unable to start an apprenticeship because my family and I were moving states to Queensland but still took the opportunity for experience in future career choices. At this time i was looking for weekend work as well and picked up a job at a local carwash, Maxishine Carwash. Unfortunately i had to quit both jobs around June as we were getting ready to move to Queensland. Both previous employers from Maxishine Carwash and JayLowe Constructions are able to supply reference letters if required
Overview
3
3
years of professional experience
Work History
Carpenter Laborer
JayLowe Constructions
12.2022 - 06.2023
- Maintained variety of hand tools, portable power tools and standard measuring instruments on daily job assignments.
- Framed, remodeled and finished wood and metal structures.
- Used hand tools such as utility knives, hammers and deglazing devices to complete carpentry tasks.
- Cleaned, calibrated and serviced tools and equipment.
- Designed, constructed and repaired cabinets, tables and shelves.
- Planned and laid out work from blueprints, drawings and models.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Managed inventory of tools, supplies and equipment.
Car Wash Employee
Maxishine Carwash
12.2022 - 05.2023
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers, and central vacuums' individual units.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Achieved customer satisfaction by providing high-quality professional service.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
Back Area Crew Member
ChicknCO
07.2021 - 08.2022
- Verified dishes were prepared according to restaurant recipes and quality standards.
- Maintained and sanitized service stations, prep areas, and countertops.
- Completed weekly food and supply inventories.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Unloaded and stocked kitchen supplies.
- Checked food preparation and presentation to verify quality and consistency.
- Maintained and tracked food, cooler, and freezer temperatures.
- Bussed tables, washed dishes and organized kitchen for prompt service.
- Removed trash and cleaned kitchen garbage containers.
- Cleaned and maintained work areas, equipment and utensils.
Pamphlet Deliverer
Starr Partners Real Estate
10.2020 - 02.2022
- Responded to customer questions and objections to address concerns and build rapport.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Identified customer needs to provide appropriate product solutions.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
Customer Service Cashier
Pitt Town Pizza
08.2020 - 11.2021
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
Education
No Degree -
Arndell Anglican College
Oakville, NSW12.2022
Skills
- Carpentry and Woodworking
- Stud Framing
- Demolition and Cleanup
- Worksite Safety
- Work Site Preparation
- Carpenter Assistance
- Greeting and Seating
- Customer Transactions
- Credits and Refunds
- Adaptable and Flexible
- Food Portioning and Packaging
Timeline
Carpenter Laborer
JayLowe Constructions
12.2022 - 06.2023
Car Wash Employee
Maxishine Carwash
12.2022 - 05.2023
Back Area Crew Member
ChicknCO
07.2021 - 08.2022
Pamphlet Deliverer
Starr Partners Real Estate
10.2020 - 02.2022
Customer Service Cashier
Pitt Town Pizza
08.2020 - 11.2021
No Degree -
Arndell Anglican College
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