Todd Joseph Harris
Sydney,NSW
Summary
Dynamic and results-driven professional with a proven track record within the Motor Industry, excelling in leadership and customer relations. Demonstrated expertise in sales strategy development and team motivation, achieving significant revenue growth. Committed to health and safety, with strong first aid proficiency and a proactive mindset to enhance workplace safety and customer satisfaction.
Qualified Professional Lifeguard with solid background in ensuring swimmer safety and executing rescue operations. Demonstrated ability to remain calm under pressure and deliver effective first aid. Proven track record in maintaining safe aquatic environment and communicating effectively with team members.
Experienced with water rescue techniques, first aid, and emergency response. Utilizes safety protocols and effective communication to ensure secure swimming environment. Track record of maintaining vigilance and quick decision-making in critical situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Professional Lifeguard
Randwick City Council
10.2024 - Current
- Educated swimmers about potential hazards in the water, raising awareness about rip currents, tides, and marine life encounters.
- Improved response times during emergencies by consistently practicing drills simulating various aquatic scenarios.
- Enhanced beach safety by efficiently monitoring and patrolling assigned areas.
- Promoted a positive atmosphere among beach patrons by providing friendly customer service and addressing concerns promptly.
- Assisted in maintaining clean facilities by performing routine maintenance tasks and adhering to sanitary guidelines.
- Conducted regular checks of lifesaving equipment to ensure proper functionality and preparedness for emergencies.
- Collaborated with fellow lifeguards to provide comprehensive coverage of the swimming area, minimizing risks for visitors.
Pre-Owned/Wholesale Sales Manager
Suttons Motors
07.2020 - 10.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Pre-Owned/Wholesale Manager
NGP Lorimer
06.2016 - 07.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Pre-Owned/Wholesale Sales Manager
Suttons Motors
02.2011 - 06.2016
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Education
Marcellin College Randwick
Small Business Management
Randwick Tafe
Randwick, NSWSkills
- Patience and empathy
- Health and safety awareness
- Leadership qualities
- Child supervision
- Professionalism and ethics
- Physical fitness
- Incident reporting
- First aid proficiency
- Proactive mindset
- Injury prevention
- Policy adherence
Certification
- First Aid/CPR Certified
- Cert IV Personal Trainer
- Cert IV AIDA Qualified Free Diver
Languages
English
Timeline
Professional Lifeguard
Randwick City Council
10.2024 - Current
Pre-Owned/Wholesale Sales Manager
Suttons Motors
07.2020 - 10.2024
Pre-Owned/Wholesale Manager
NGP Lorimer
06.2016 - 07.2020
Pre-Owned/Wholesale Sales Manager
Suttons Motors
02.2011 - 06.2016
Small Business Management
Randwick Tafe
Marcellin College Randwick
Similar Profiles
Isis Isis null
Horticulturalist ( Production Nursery) at Randwick City CouncilHorticulturalist ( Production Nursery) at Randwick City Council
Engin KeamEngin Keam
Randwick Council at Randwick city councilRandwick Council at Randwick city council
Longxiang LiLongxiang Li
Volunteer at Randwick City CouncilVolunteer at Randwick City Council
Kieran HostyKieran Hosty
Senior Archaeologist and Heritage Advisor at Hosty Heritage and ArchaeologySenior Archaeologist and Heritage Advisor at Hosty Heritage and Archaeology
Tom RooneyTom Rooney
Data Analyst Intern at CoreDataData Analyst Intern at CoreData