Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Todd Pritchard

Dungog,NSW

Summary

Dynamic Retail Stores Supervisor at Ventia with a proven track record in inventory management and exceptional customer service. Skilled in team building and employee training, I enhanced operational efficiency and resolved customer issues effectively. Passionate about fostering a positive work environment while ensuring compliance with safety regulations and quality standards.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Retail Stores Supervisor

Ventia
Singleton, NSW
10.2010 - Current
  • Supervised daily store operations, ensuring compliance with company policies and standards.
  • Trained and mentored new staff to enhance team performance and service quality.
  • Managed inventory levels by conducting regular stock audits for accuracy.
  • Resolved customer inquiries and complaints to uphold high satisfaction levels.
  • Coordinated staff schedules to optimize coverage during peak business hours.
  • Maintained accurate records of inventory transactions, including returns and exchanges.
  • Generated weekly reports for senior management review, highlighting key operational metrics.
  • Ensured proper maintenance of store equipment to support uninterrupted operations.

Farm Hand

Jason Olesiuk
Dungog, NSW
06.2000 - 06.2021
  • Maintained equipment and tools to ensure optimal performance.
  • Assisted in livestock management, feeding, and care routines.
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.

Timber Mill Hand

Boral Timber
Dungog, NSW
01.2001 - 09.2010
  • Operated machinery to process timber with efficiency and safety.
  • Inspected finished products for compliance with specifications.
  • Monitored production processes to uphold quality standards.
  • Collaborated with team members to enhance workflow and productivity.
  • Prepared raw materials for processing in accordance with specifications.
  • Followed strict safety protocols to maintain a safe working environment.
  • Trained new employees on operational procedures and safety practices.
  • Cleaned work areas and organized tools to ensure efficiency.

Maintenance & Horse Ride Guide

Barrington Retreat
Dungog, NSW
12.1999 - 06.2000
  • Guided guests through nature trails, enhancing their outdoor experience.
  • Engaged with guests to answer questions, fostering a welcoming atmosphere.
  • Monitored trail conditions, reporting maintenance needs to ensure guest safety.
  • Developed new tour routes to keep things fresh and exciting for repeat visitors.
  • Assisted visitors with directions and general information about the area.

Fruit & Vegetable Department Supervisor

IGA
Dungog, NSW
12.1998 - 12.1999
  • Supervised daily operations to enhance department workflow efficiency.
  • Managed inventory levels to guarantee product availability on shelves.
  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Conducted regular product inspections to uphold quality assurance standards.
  • Ensured compliance with safety regulations across all departmental activities.
  • Oversaw management of supplies necessary for daily operations.

Education

Dungog High School
Dungog
12-2010

Skills

  • Inventory management and stock auditing
  • Customer service and support
  • Team building and employee training
  • Payroll administration

Certification

  • Forklift license
  • Cert 3 in warehousing and logistics
  • Current Defence NV1 clearance

References

References available upon request.

Timeline

Retail Stores Supervisor

Ventia
10.2010 - Current

Timber Mill Hand

Boral Timber
01.2001 - 09.2010

Farm Hand

Jason Olesiuk
06.2000 - 06.2021

Maintenance & Horse Ride Guide

Barrington Retreat
12.1999 - 06.2000

Fruit & Vegetable Department Supervisor

IGA
12.1998 - 12.1999

Dungog High School

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Todd Pritchard