Todd Pritchard
Dungog,NSW
Summary
Dynamic Retail Stores Supervisor at Ventia with a proven track record in inventory management and exceptional customer service. Skilled in team building and employee training, I enhanced operational efficiency and resolved customer issues effectively. Passionate about fostering a positive work environment while ensuring compliance with safety regulations and quality standards.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Retail Stores Supervisor
Ventia
Singleton, NSW
10.2010 - Current
- Supervised daily store operations, ensuring compliance with company policies and standards.
- Trained and mentored new staff to enhance team performance and service quality.
- Managed inventory levels by conducting regular stock audits for accuracy.
- Resolved customer inquiries and complaints to uphold high satisfaction levels.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Maintained accurate records of inventory transactions, including returns and exchanges.
- Generated weekly reports for senior management review, highlighting key operational metrics.
- Ensured proper maintenance of store equipment to support uninterrupted operations.
Farm Hand
Jason Olesiuk
Dungog, NSW
06.2000 - 06.2021
- Maintained equipment and tools to ensure optimal performance.
- Assisted in livestock management, feeding, and care routines.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
Timber Mill Hand
Boral Timber
Dungog, NSW
01.2001 - 09.2010
- Operated machinery to process timber with efficiency and safety.
- Inspected finished products for compliance with specifications.
- Monitored production processes to uphold quality standards.
- Collaborated with team members to enhance workflow and productivity.
- Prepared raw materials for processing in accordance with specifications.
- Followed strict safety protocols to maintain a safe working environment.
- Trained new employees on operational procedures and safety practices.
- Cleaned work areas and organized tools to ensure efficiency.
Maintenance & Horse Ride Guide
Barrington Retreat
Dungog, NSW
12.1999 - 06.2000
- Guided guests through nature trails, enhancing their outdoor experience.
- Engaged with guests to answer questions, fostering a welcoming atmosphere.
- Monitored trail conditions, reporting maintenance needs to ensure guest safety.
- Developed new tour routes to keep things fresh and exciting for repeat visitors.
- Assisted visitors with directions and general information about the area.
Fruit & Vegetable Department Supervisor
IGA
Dungog, NSW
12.1998 - 12.1999
- Supervised daily operations to enhance department workflow efficiency.
- Managed inventory levels to guarantee product availability on shelves.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Conducted regular product inspections to uphold quality assurance standards.
- Ensured compliance with safety regulations across all departmental activities.
- Oversaw management of supplies necessary for daily operations.
Education
Dungog High School
Dungog12-2010
Skills
- Inventory management and stock auditing
- Customer service and support
- Team building and employee training
- Payroll administration
Certification
- Forklift license
- Cert 3 in warehousing and logistics
- Current Defence NV1 clearance
References
References available upon request.
Timeline
Retail Stores Supervisor
Ventia
10.2010 - Current
Timber Mill Hand
Boral Timber
01.2001 - 09.2010
Farm Hand
Jason Olesiuk
06.2000 - 06.2021
Maintenance & Horse Ride Guide
Barrington Retreat
12.1999 - 06.2000
Fruit & Vegetable Department Supervisor
IGA
12.1998 - 12.1999
Dungog High School
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