Professional Summary
Overview
Work History
Education
Skills
References
Timeline

Toilalo Li’a

Snap Fresh
Logan Reserve ,QLD
4
years of professional experience

Results-driven Team Leader with a strong focus on process improvements and team collaboration. Successfully enhanced service delivery metrics and mentored staff to uphold safety standards.

Work History

Team Leader - Service Delivery

2 Years 9 Months
Snap Fresh | 11.2023 - 08.2026
  • Implemented process improvements that streamlined workflow and reduced service response times.
  • Monitored service delivery metrics, ensuring adherence to quality standards and best practices.
  • Taking care of the companies order of what they need for the day by providing stocks
  • Running line as an operator if they short stuffed on the line

Wash up Team

6 Months
Krispy Kreme Donuts | 04.2023 - 10.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Team Leader

5 Months
LSG Sky Chefs | 11.2022 - 04.2023
  • Led team in preparing high-quality inflight meals, ensuring compliance with safety standards.
  • Streamlined food production processes, enhancing efficiency and reducing waste.
  • Mentored new staff on operational procedures and best practices for kitchen safety.

Education

Master of Arts - Geography

Samoa University | Apia Samoa

Skills

• Hardworking
•Good communication
•Packaging materials
•Safe procedures

References

•Kima

•#0430367413

•Memea

•#0433102434

Timeline

Team Leader - Service Delivery

Snap Fresh
11.2023 - 08.2026Read More

Wash up Team

Krispy Kreme Donuts
04.2023 - 10.2023Read More

Team Leader

LSG Sky Chefs
11.2022 - 04.2023Read More

Samoa University

Master of Arts from Geography
Read More
Toilalo Li’a