Summary
Overview
Work History
Education
Skills
Community Service/Fundraising
Timeline
Generic

Tom Bratkovic

Adelaide,SA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Volleyball Referee

Volleyball SA
07.2022 - Current
  • Displayed courteous, friendly attitude and served as positive role model in volleyball matches.
  • Participated regularly in volleyball officiating training to keep skills and knowledge current.
  • Maintained constant focus and attentiveness during volleyball matches and displayed fairness to all sides.
  • Made consistent calls that demonstrated constant compliance with the rules of volleyball.

Ride Attendee/Customer Service Representative

The Beach House
09.2021 - 05.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Supervised and initiated carnival rides while following the appropriate safety protocols.
  • Cleaned and maintained ride equipment, including cleaning boats, carousels, floors, tables, windows and more.
  • Provided useful and important information to customers to assist them in optimizing their experience at "The Beach House".

Basketball Coach

Basketball SA
06.2020 - 04.2021
  • Acted as positive role model for team participants and in community.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.

Education

High School Diploma -

Westminster School
Marion, SA

Skills

  • Recreational Sports including state level volleyball and club level basketball
  • Teamwork skills, played many years of team sports which have made me excellent at working with others and communicating effectively with a community
  • Mathematics, I study Specialist Mathematics and Mathematical Methods which make me a very logical and forward thinker alongside being quick with numbers, improving my problem solving and critical thinking
  • Computer Skills, I studied an accelerated digital technologies program at Westminster School, meaning I have relatively advanced understanding of computer systems and coding

Community Service/Fundraising

  • Achieved Duke of Edinburgh Bronze award, which involved completing 40 hours of community service
  • In 2023 I participated in a "Cut for Cancer" fundraiser within my school community whereby me and other students shaved our heads to raise money for Brain Cancer Centre and other charities. We were successful in raising over $50,000.

Timeline

Volleyball Referee

Volleyball SA
07.2022 - Current

Ride Attendee/Customer Service Representative

The Beach House
09.2021 - 05.2022

Basketball Coach

Basketball SA
06.2020 - 04.2021

High School Diploma -

Westminster School

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Tom Bratkovic