Summary
Overview
Work History
Education
Skills
Timeline

Tom Brooks

Cairns,QLD

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

The Red Hart
04.2018 - 02.2019
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Purchased adequate quantities of food, beverages, equipment and supplies.

Assistant Restaurant Manager

The Forest At Feckenham
10.2017 - 04.2018
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Bartender

The Forest At Feckenham
06.2015 - 10.2017
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, setting up for incoming shift.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Bachelor of Science - Sports Science

University of Derby, Derbyshire
05.2017

No Degree - Diploma in Sports And Exercise Science

Warwickshire College, Warwickshire
05.2014

Skills

  • Full Service Restaurant Background
  • Menu Planning
  • Hiring and Training
  • Order Delivery Practices
  • Inventory Control
  • Complaint Resolution
  • Training and Development
  • Shift Management
  • Staff Supervision
  • Guest Relations
  • POS Terminal Operation
  • Food and Beverage Orders

Timeline

Restaurant Manager - The Red Hart
04.2018 - 02.2019
Assistant Restaurant Manager - The Forest At Feckenham
10.2017 - 04.2018
Bartender - The Forest At Feckenham
06.2015 - 10.2017
University of Derby - Bachelor of Science, Sports Science
Warwickshire College - No Degree, Diploma in Sports And Exercise Science

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Tom Brooks