Tom Cheers
Lakes Entrance
Summary
Business professional with strong experience in food operations, team leadership, and day-to-day management. Known for building collaborative teams, adapting quickly, and keeping things running smoothly in fast-paced environments. Passionate about quality, customer experience, and driving consistent results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner
Cheersy's Food Trailer
Lakes Entrance
05.2025 - Current
- Managed daily operations of food trailer, ensuring compliance with health and safety regulations.
- Developed menu offerings based on customer feedback and market trends to enhance customer satisfaction.
- Oversaw inventory management, optimizing supply chain processes to reduce waste and improve cost efficiency.
- Trained and mentored staff on food preparation techniques and customer service best practices.
- Analyzed financial reports to identify areas for cost reduction and revenue enhancement opportunities.
Junior Sous Chef/Apprentice
Wyanga Park Winery
Lakes Entrance, Victoria
01.2023 - 01.2025
- Involved with various tasks including ordering, preparation, service, and overall production of a fast-moving kitchen in a team environment. At Wyanga, I was proudly working towards completion of Certificate III in Commercial Cookery.
- Developed seasonal menus utilizing local ingredients to enhance culinary offerings.
- Trained new team members on cooking techniques and kitchen operations for efficiency.
- Implemented inventory management systems to optimize ingredient usage and reduce waste.
- Streamlined food preparation processes, improving service speed during peak hours.
Casual – Sales
Woolworths
Lakes Entrance, VIC
02.2022 - 01.2023
- Being part of the front retail team, gaining experience in sales, customer service, working with the public and increasing communication skills and good teamwork.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Customer Service & Food Preparation
KFC
08.2021 - 01.2022
- Roles included taking orders, preparing food, assisting in resolving service issues, maintaining food-safety standards, and maintaining a clean, safe work and dining environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Certificate III - Commercial Cookery
TAFE Gippsland
Bairnsdale, VIC12-2025
No Degree - Completed Year 10 Before Commenced Apprenticeship
Lakes Entrance Secondary College
Lakes Entrance, VIC02-2023
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Marketing
- Cost reduction
- Planning and execution
Certification
- General Construction Induction Card (August 2024)
- Food Safety Supervisor Cert
- Food Safety Handling Cert
- Current Drivers License & Reliable vehicle (Green Ps)
Languages
English
Native or Bilingual
Timeline
Owner
Cheersy's Food Trailer
05.2025 - Current
Junior Sous Chef/Apprentice
Wyanga Park Winery
01.2023 - 01.2025
Casual – Sales
Woolworths
02.2022 - 01.2023
Customer Service & Food Preparation
KFC
08.2021 - 01.2022
Certificate III - Commercial Cookery
TAFE Gippsland
No Degree - Completed Year 10 Before Commenced Apprenticeship
Lakes Entrance Secondary College