Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tom Costello

Gold Coast,QLD

Summary

Dynamic and results-driven Audio-Visual Technician with quality experience in the live sound and entertainment industry. Proven track record of delivering high-quality audio-visual solutions with meticulous attention to detail and a commitment to excellence. Recognized for exceptional organizational and communication skills, coupled with a positive and motivated attitude. Adept at managing complex technical setups and troubleshooting issues swiftly to ensure seamless event execution. Continuously acknowledged for outstanding contributions and the ability to enhance team performance and client satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Audio-Visual Technician

The Star Entertainment Group
09.2022 - Current
  • Tested and calibrated audio and visual equipment to verify correct operation.
  • Set up, operation and pack down of audio-visual equipment.
  • Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
  • Optimized sound quality by conducting thorough sound checks prior to each event start time.
  • Ensured safety compliance during installation and operation of audiovisual equipment, minimizing risk to staff and attendees.
  • Enhanced event experiences by setting up and operating audiovisual equipment for various venues.
  • Participated in pre-event walkthroughs with clients to discuss their specific needs and expectations from the AV setup.
  • Monitored and adjusted sound decibel levels to optimize live event performance while remaining compliant with sound regulations.
  • Streamlined troubleshooting processes for technical issues, ensuring minimal downtime during events.
  • Actively communicated with other departments such as catering or room setup teams in order to coordinate event logistics seamlessly.
  • Operated computer-based presentation software during meetings or conferences, guaranteeing smooth content delivery.
  • Maintained detailed records of equipment maintenance, repairs and replacements, ensuring a well-organized inventory system.
  • Trained event staff and junior technicians on proper setup, operation, and maintenance of audiovisual systems, improving overall team efficiency.
  • AV Supervisor and higher duties role experience.
  • Diagnosed and resolved problems with AV equipment.
  • Improved customer satisfaction by providing expert technical support for audio-visual queries and issues.
  • Improved team productivity by introducing digital inventory management system for tracking AV equipment.
  • Provided exceptional customer service by responding quickly to client requests and concerns regarding audiovisual needs.

Bachelors Degree in Audio Engineering

SAE Institute
01.2017 - 05.2020
  • Completed a Bachelor of Audio Degree, with SAE Institute Brisbane
  • Experienced in all fields of Audio, including Live Sound, Studio Production and Post Production
  • Passionate about music production, composition and post-production
  • Experience with use of Industry standard audio equipment
  • Understanding of maintenance, testing and checking equipment
  • Collaborated with other creative media disciplines including film and design to develop creative concepts and products. understand requirements and provide exceptional service
  • Ability to adhere to professional standard of set up / pack down protocol and requirements, also ensuring workplace safety and efficiency by identifying potential hazards and promoting workplace safety to team members
  • Conducted and participated in strategy and debrief meetings, to ensure that the event or operation was delivered as efficiently and as professionally as possible and to understand what could of been done better
  • Provided troubleshooting techniques, worked well in a team environment
  • Recognized and commended by my university for achieving above Industry Standard projects
  • Led a team in delivery of projects requiring close cooperation among members, to share information and develop solutions to meet a broad array of deliverables

Education

Bachelor of Arts - Audio

SAE Institute
4 2020

Diploma - Audio

Diploma In Audio
8 2017

Skills

  • Excellent communication and interpersonal skills
  • Team Player
  • Well presented
  • Reliable and Honest
  • Experience in Supervisor/Management role
  • Ability to work independently if required
  • Creative
  • Happy to accept constructive criticism

Certification

  • Dante level 2 Certified

Timeline

Audio-Visual Technician

The Star Entertainment Group
09.2022 - Current

Bachelors Degree in Audio Engineering

SAE Institute
01.2017 - 05.2020

Bachelor of Arts - Audio

SAE Institute

Diploma - Audio

Diploma In Audio
Tom Costello