Summary
Overview
Work History
Education
Skills
References
Timeline
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Tom Cunninghame

Castle Hill,NSW

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

5
5
years of professional experience

Work History

Sales Manager

KONE Elevators
Sydney, NSW
01.2025 - Current
  • Developed strategic sales plans to penetrate new markets effectively.
  • Analyzed market trends to inform sales strategies and approaches.
  • Fostered relationships with key clients to strengthen partnerships and loyalty.
  • Implemented CRM systems to streamline communication and track leads.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.

Service Account Manager

KONE Elevators
09.2021 - 12.2024
  • Manage and nurture service accounts, ensuring client satisfaction, and maintaining positive relationships.
  • Collaborate with cross-functional teams to address customer needs promptly and efficiently.
  • Ensure compliance with industry standards and regulatory requirements.
  • Oversaw contract negotiations to ensure favorable terms for both parties involved.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Utilise strong communication and problem-solving skills to resolve issues and optimise service delivery.

Commercial Site Manager

Prana Energy
03.2021 - 09.2021
  • Manage site deliveries and stock levels.
  • Oversee and supervise apprentices installing rooftop solar.
  • Liaise with internal and external stakeholders to ensure smooth delivery of projects.
  • Liaise with project managers to ensure that the installation meets Australian standards and site-specific requirements.
  • Commission inverters/systems.
  • Complete any off-site hire of equipment as required.

Site Manager and Senior Electrician

LJW Solar
04.2020 - 03.2021
  • Lead and manage teams for efficient project delivery in solar installation and electrical services for a wide range of domestic and commercial customers.
  • Coordinate solar installations, conduct service calls, and troubleshoot electrical faults.
  • Ensure compliance with CEC and government regulations, with a focus on occupational health and safety.
  • Oversee operations, customer relations, and hybrid system/battery installations.

Education

Bachelor of Business Administration -

Macquarie University
01.2019

Diploma of Electrical Engineering -

Sydney Institute of TAFE NSW
01.2013

Certificate III in Electrotechnology Electrician -

Sydney Institute of TAFE NSW
01.2012

Skills

  • Market analysis
  • Strategic planning
  • Sales forecasting
  • Customer relationship management
  • CRM implementation
  • Contract negotiation
  • Cross-functional collaboration
  • Effective communication
  • Account management
  • Sales presentations
  • Service-driven sales

References

Available On Request.

Timeline

Sales Manager

KONE Elevators
01.2025 - Current

Service Account Manager

KONE Elevators
09.2021 - 12.2024

Commercial Site Manager

Prana Energy
03.2021 - 09.2021

Site Manager and Senior Electrician

LJW Solar
04.2020 - 03.2021

Bachelor of Business Administration -

Macquarie University

Diploma of Electrical Engineering -

Sydney Institute of TAFE NSW

Certificate III in Electrotechnology Electrician -

Sydney Institute of TAFE NSW
Tom Cunninghame