Tom Cunninghame
Castle Hill,NSW
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
5
5
years of professional experience
Work History
Sales Manager
KONE Elevators
Sydney, NSW
01.2025 - Current
- Developed strategic sales plans to penetrate new markets effectively.
- Analyzed market trends to inform sales strategies and approaches.
- Fostered relationships with key clients to strengthen partnerships and loyalty.
- Implemented CRM systems to streamline communication and track leads.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Service Account Manager
KONE Elevators
09.2021 - 12.2024
- Manage and nurture service accounts, ensuring client satisfaction, and maintaining positive relationships.
- Collaborate with cross-functional teams to address customer needs promptly and efficiently.
- Ensure compliance with industry standards and regulatory requirements.
- Oversaw contract negotiations to ensure favorable terms for both parties involved.
- Managed multiple accounts simultaneously while meeting deadlines.
- Utilise strong communication and problem-solving skills to resolve issues and optimise service delivery.
Commercial Site Manager
Prana Energy
03.2021 - 09.2021
- Manage site deliveries and stock levels.
- Oversee and supervise apprentices installing rooftop solar.
- Liaise with internal and external stakeholders to ensure smooth delivery of projects.
- Liaise with project managers to ensure that the installation meets Australian standards and site-specific requirements.
- Commission inverters/systems.
- Complete any off-site hire of equipment as required.
Site Manager and Senior Electrician
LJW Solar
04.2020 - 03.2021
- Lead and manage teams for efficient project delivery in solar installation and electrical services for a wide range of domestic and commercial customers.
- Coordinate solar installations, conduct service calls, and troubleshoot electrical faults.
- Ensure compliance with CEC and government regulations, with a focus on occupational health and safety.
- Oversee operations, customer relations, and hybrid system/battery installations.
Education
Bachelor of Business Administration -
Macquarie University
01.2019
Diploma of Electrical Engineering -
Sydney Institute of TAFE NSW
01.2013
Certificate III in Electrotechnology Electrician -
Sydney Institute of TAFE NSW
01.2012
Skills
- Market analysis
- Strategic planning
- Sales forecasting
- Customer relationship management
- CRM implementation
- Contract negotiation
- Cross-functional collaboration
- Effective communication
- Account management
- Sales presentations
- Service-driven sales
References
Available On Request.
Timeline
Sales Manager
KONE Elevators
01.2025 - Current
Service Account Manager
KONE Elevators
09.2021 - 12.2024
Commercial Site Manager
Prana Energy
03.2021 - 09.2021
Site Manager and Senior Electrician
LJW Solar
04.2020 - 03.2021
Bachelor of Business Administration -
Macquarie University
Diploma of Electrical Engineering -
Sydney Institute of TAFE NSW
Certificate III in Electrotechnology Electrician -
Sydney Institute of TAFE NSW
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