Tom Fleming
Sandy Beach,NSW
Summary
Dynamic and reliable professional with a strong work ethic. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in maintenance and repair, with a commitment to safety and teamwork, ensuring high-quality results in every project. A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Glazier Assistant
Nobbys Glass
04.2021 - 04.2025
- Cut, fit, installed, repaired or replaced glass in commercial and residential buildings.
- Installed or repaired range of glass products and accessories.
- Fastened glass panes into frames or sashes using clips, points or mouldings and added weather seals or putty around pane edges to seal joint.
- set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
- Committed to creating and maintaining a safe workplace through organisation and proactive identification of hazards.
- Fabricated and installed metal sashes and mouldings for glass installation using aluminium or steel framing.
- Identified glass types and measured spaces for reglazing and mirrors.
- Performed installation of skylights, mirrors and other glass areas.
- Measured and marked outlines and patterns on glass to indicate cutting lines with high accuracy and attention to detail.
Bar Attendant
Wyong Leagues Club
11.2023 - 11.2024
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Efficiently ran TAB and gambling services.
- Served alcohol to customers to adequate satisfaction.
- Managed busy periods of services with calm and precise mentality.
Fresh Produce Team Member
Coles Supermarket
11.2023 - 11.2024
- Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Optimized workflow productivity through careful coordination of tasks among team members according to their individual strengths.
- Facilitated a positive shopping experience for customers with dietary restrictions by guiding them toward suitable fresh produce options.
- Participated in ongoing training programs to continually enhance product knowledge and improve customer service skills.
- Maintained a clean and sanitary work environment, adhering to company guidelines for food safety and hygiene.
- Educated customers on seasonal offerings, promoting the benefits of locally sourced produce and organic options when available.
- Increased overall team efficiency through effective communication with coworkers during peak hours and busy shifts.
- Collaborated with team members to efficiently stock shelves, rotate products, and maintain adequate inventory levels.
- Ensured product freshness, conducting regular quality checks and promptly removing any subpar items.
- Supported store''s sustainability initiatives by implementing proper waste disposal practices within the fresh produce department.
- Kept tidy and organized area to comply with cleanliness standards.
Work Experience Plasterer
Dan Hulbert Plastering
01.2023 - 02.2023
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworker to accomplish goals and address issues related to products and services.
- Planned and completed group projects, working smoothly with others.
- Installed plaster boards, gyprock and villa board under employers direction
Apprentice Glazier
JDR Windows
01.2022 - 01.2023
- Cut, fit, installed, replaced or repaired glass in commercial and residential buildings.
- Installed or repaired a range of glass products and accessories.
- Fastened glass panes into frames or sashes using clips, points or mouldings and added weather seals or putty around pane edges to seal joints.
- Set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
- Committed to creating and maintaining a safe workplace through organisation and proactive identification of hazards.
- Fabricated and installed metal sashes and mouldings for glass installation using aluminium or steel framing.
- Identified glass types and measured spaces for reglazing and mirrors.
- Read and interpreted project blueprints and construction plans to inform accurate and complete installations.
- Measured and marked outlines and patterns on glass to indicate cutting lines with high accuracy and attention to detail.
- Transported supplies and team members between various worksites.
- Managed relationships with vendors, clients and co-workers to cultivate positive work environment while driving sales, quality and top level service.
Work Experience
Kanga Landscaping
09.2021 - 09.2021
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Operated landscaping equipment to maintain grounds and remove trees.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Pruned trees and bushes to improve visibility and shape.
- Followed planned landscaping designs to lay sod, seed, grass or plant flowers and foliage.
- Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilisers.
- Applied mulch and burlap coverings to bushes and trees for winter.
Work Experience
Fraser Duyrea Building
07.2021 - 07.2021
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Promoted team safety by keeping work areas free of hazards.
- Used band, circular and compound miter saws.
- Cut timber, panels and other wooden materials according to measured dimensions.
Lawnmowing/Maintenance Worker
Andy's Lawn-mowing
03.2019 - 03.2020
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Removed overgrowth, hazards and debris from common pathways to improve usability.
- Cared for lawns by mulching, aerating, weeding, grubbing, trimming and edging grounds, walks, walls and flowerbeds.
- Provided upkeep to residential worksites, including hedge and shrub trimming.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Identified problems during daily work inspections and addressed concerns.
Shop/Cafe Assistant
Sunken Chip
03.2017 - 03.2020
- Maintained an excellent attendance record, consistently arriving to work on time.
- Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Organised, arranged and restocked various stations, including buffet, salad bar and serviced areas.
- Used downtime to prepare ingredients and restock supplies for expected busy periods.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Education
No Degree - Year 10 Higher School Certificate : Education
Woolgoolga High School
Woolgoolga, NSW06-2022
Skills
- People Skills
- Flexible Schedule
- Team Management
- Organisational Skills
- Good Work Ethic
- Reliable and Trustworthy
- Active Listening
- Maintenance and Repair
- Computer Skills
- Friendly and Positive Attitude
- Basic Math
- Problem Resolution
- Customer Service
- Critical Thinking
- Food Safety and Sanitisation
- Opening and closing Procedures
- Processing Payments
Certification
- Liquor and Gaming NSW - Responsible Conduct of Gambling Certificate.
- Liquor and Gaming NSW- Responsible Service of Alcohol Certificate.
- SafeWork NSW - Statement of National WHS General Construction Induction Training.
- CPCCWHS1001 Prepare to work safely in the construction industry.
- Certificate II in Hospitality.
Timeline
Bar Attendant
Wyong Leagues Club
11.2023 - 11.2024
Fresh Produce Team Member
Coles Supermarket
11.2023 - 11.2024
Work Experience Plasterer
Dan Hulbert Plastering
01.2023 - 02.2023
Apprentice Glazier
JDR Windows
01.2022 - 01.2023
Work Experience
Kanga Landscaping
09.2021 - 09.2021
Work Experience
Fraser Duyrea Building
07.2021 - 07.2021
Glazier Assistant
Nobbys Glass
04.2021 - 04.2025
Lawnmowing/Maintenance Worker
Andy's Lawn-mowing
03.2019 - 03.2020
Shop/Cafe Assistant
Sunken Chip
03.2017 - 03.2020
No Degree - Year 10 Higher School Certificate : Education
Woolgoolga High School
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