Summary
Overview
Work History
Education
Work Availability
Skills
Timeline

Tom Hearne-Hellon

Business Systems & Reporting Specialist
23 Enginehouse Drive, Sheidow Park,SA

Summary

Business Systems and Reporting Specialist with a strong background in Administration and a solid framework of skills including data entry, reporting, systems management and team administration looking to make an impact in a great working environment.

Overview

5
5
years of post-secondary education
4
4
years of professional experience

Work History

Business Systems and Reporting Specialist

Veolia Environmental Services
Kilburn, SA
07.2020 - Current
  • Completed basic adhoc and recurring data and report requests to support program deliverables and milestones.
  • Leveraged applications and tools to analyze data, compile and visualize historical information.
  • Worked across various platforms to create, generate, manage and schedule systematic reports for multiple stakeholders.
  • Liaised with senior leadership to identify data needs and interpret existing data for consideration.
  • Developed integrated spreadsheet and database templates for accumulating, formatting and organizing program data and presented findings to management.
  • Created and maintained the national safety statistics dashboard across three separate lines of business.
  • Managed the integration of the business' Incident Management System into the Data Lake.
  • National Super User for the company's Incident Management System, Business Document Management System and Learning Management System.

Safety, Health, Environment and Quality Admin

Veolia Environmental Services
Kilburn, SA
06.2019 - 06.2020
  • Drove workflow efficiency by streamlining processes and driving improvements.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Devised and implemented improvements to reporting procedures.
  • Prepared annual management meeting Safety report, providing additional documentation & meeting minutes throughout.
  • Designed, created and maintained the monthly SA & NT Safety statistics dashboard.

Service Coordinator

Stenhoj Australia Pty Ltd
Export Park, SA
09.2017 - 06.2019
  • Managed a network of external contractors throughout Australia to provide services to clients in both metropolitan and remote areas.
  • Organised the freight, delivery and installation of capital equipment at customers' premises, ensuring an adherence to WHS policy and strict time constraints.
  • Responsible for processing customer purchase orders, contractor invoices and generating invoices for payment.
  • Greeted customers and visitors in-person and via telephone and provided friendly, knowledgeable assistance.
  • Oversaw inventory activities including materials monitoring, ordering and requisition; and supply stocking or re-stocking.
  • Provided in-house technical support to team members and other staff on a variety of technical issues.
  • Produced and amended marketing documents and newsletters using Adobe Photoshop and Acrobat Pro.
  • Provided administrative support to teams based in SA, NSW and QLD.

Education

Bachelor of Arts - Classics & History

University of Adelaide, Adelaide, SA
03.2013 - 06.2018

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Data Collection and Reporting

Business Systems Management

Microsoft Office

Google Workspace

Attention to Detail

Computer Proficiency

Timeline

Business Systems and Reporting Specialist - Veolia Environmental Services
07.2020 - Current
Safety, Health, Environment and Quality Admin - Veolia Environmental Services
06.2019 - 06.2020
Service Coordinator - Stenhoj Australia Pty Ltd
09.2017 - 06.2019
University of Adelaide - Bachelor of Arts, Classics & History
03.2013 - 06.2018
Tom Hearne-HellonBusiness Systems & Reporting Specialist