Tom Hogan
Brisbane,QLD
Summary
I am a driven individual who wants to work and give my all to a company that can further my professional development. I have worked across numerous industries with different groups of people. This has allowed me to be able to offer exceptional communication and organisational skills with an ability to build relationships through rapport and understanding client goals. Furthermore i pride myself of on utilising market research in order to be able to effectively promote towards appropriate target markets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinator
Harvey Norman Commercial - Head Office
Stapylton, QLD
11.2022 - Current
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Developed strategies to improve operational procedures and reduce costs.
- Maintained calendars of upcoming events, meetings and deadlines.
- Resolved customer complaints in a timely manner while upholding company standards.
- Planned and managed operations to achieve objectives within budgets.
- Effectively planned deliveries and communicated with suppliers
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Performed administrative tasks such as filing documents, updating databases, preparing reports and responding to inquiries.
- Assisted in developing marketing strategies and campaigns for new products or services.
- Assisted in enhancing our CRM system by implementing email marketing strategies
Marekting Assistant
Harvey Norman Commercial - Head Office QLD
Stapylton, QLD
11.2022 - 06.2023
- Generated content for various media platforms, such as websites and social media accounts.
- Provided administrative support to the Marketing Manager on a daily basis.
- Compiled reports on marketing performance metrics to track progress against objectives.
- Managed email campaigns and automated promotional emails to be sent to Clients
Sales Consultant
Walker Hill
Brisbane, QLD
07.2022 - 11.2022
- Specalised in being able to identify and build rapport with companies circulating the construction industry.
- Proficient at using CRM systems to manage sales activities and track sales performance.
- Reported to and assisted sales associated and BDM's
- Able to use CRM database to track appointments and client data.
- Fostered relationships with customers to expand customer base and retain business.
- Onboarded new customer accounts through a consistent combination of perseverance and dedicated cold calling.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Worked with fellow sales team members to achieve group targets.
- Supported sales team members to drive growth and development.
- Created sales strategy for cold calling, ways to gain new clients and ideas for future events through market research
- Gathered data on market and competitor information to support development of a strategic marketing plan.
Marketing Assistant
Social Cut
Brisbane, QLD
11.2020 - 05.2022
- Posted creative and timely content on social media
- Planned, produced and edited video projects.
- Curated content for social media platforms.
- Utilised market research to discover industry and market trends that circulate around desired consumers needs.
- Identified potential markets and market segments with desired customers.
- Developed and implemented marketing plans and strategies to boost company visibility.
- Evaluated success of campaigns by tracking relevant KPIs and metrics.
- Assisted in developing content for websites, blogs, and social media platforms.
Medical Administrator - Casual
Belmont Private Hospital
Brisbane, QLD
06.2016 - 07.2022
- Communicated with patients to retrieve information whilst also settling issues and concerns
- Scheduled and followed up on patient appointments
- Attended to admin tasks including data entry and maintaining patient files
- Checked patients in and out for appointments and collected co-payments from private health insurers
- Typing dictated medical reports
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Performed bookkeeping duties, preparing and sending financial statements
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Labourer - Casual
Pradella Group
Brisbane, QLD
07.2015 - 01.2020
- Ensured that all safety protocols were followed at all times on the jobsite.
- Performed daily maintenance checks on tools and equipment.
- Removed formwork components after concrete has cured using hand-tools
- Worked with team members to ensure efficient workflow throughout the day.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
Education
Bachelor of Business Majoring in Marketing -
Queensland University of Technology
2022
Certificate III Health Administration -
Wesley Institute of Training
QLD2018
Diploma of Business -
TAFE Queensland
2017
Diploma of Leadership & Management -
TAFE Queensland
2017
Certificate III in Business -
TAFE
2016
Skills
- Strong Communication Skills
- Social Media Marketing
- Content Creation
- Team Management
- Customer Service
- Lead Generation
- Post-Sales Support
- Market Research and Analysis
- Ability to Preform in Stressful Situations
- Crisis Management
Certification
Will Deane
Manger of House lot Co-ordination - Harvey Norman Commercial
Ph: 0478 186 602
Ella Doyle
Social Cut - Founder
Ph: 0432 411 306
Kim Pradella
Pradella Group - Owner
Dan James
BDM - Harvey Norman Commercial
Ph: 0435 848 506
Josh Pickering
Finance Director - Walker Hill
Ph: 0481 606 048
Kayla Attwater
Manager Of the Connolly Clinic - Belmont Private Hospital
Ph: 0409 613 881
Timeline
Coordinator
Harvey Norman Commercial - Head Office
11.2022 - Current
Marekting Assistant
Harvey Norman Commercial - Head Office QLD
11.2022 - 06.2023
Sales Consultant
Walker Hill
07.2022 - 11.2022
Marketing Assistant
Social Cut
11.2020 - 05.2022
Medical Administrator - Casual
Belmont Private Hospital
06.2016 - 07.2022
Labourer - Casual
Pradella Group
07.2015 - 01.2020
Bachelor of Business Majoring in Marketing -
Queensland University of Technology
Certificate III Health Administration -
Wesley Institute of Training
Diploma of Business -
TAFE Queensland
Diploma of Leadership & Management -
TAFE Queensland
Certificate III in Business -
TAFE