Summary
Overview
Work History
Education
Skills
Awards Activities
References
Timeline
Generic

Tom Mathew

Thornlie,WA

Summary

Sociable and adaptable university student currently studying Engineering at Curtin University. Experienced in customer service, administrative support, and food service across diverse environments. Demonstrates strong interpersonal skills, teamwork, and the ability to work under pressure with professionalism and patience.

Overview

4
4
years of professional experience

Work History

Receptionist / Medical Records Clerk

Derby Hospital
04.2024 - Current
  • Managed switchboard calls and directed them to appropriate departments
  • Scanned and filed confidential medical records
  • Retrieved and delivered patient files across hospital departments
  • Admitted and discharged patients using internal systems

ED Clerk

Armadale Health Service
01.2024 - Current
  • Managed patient admissions and discharges in the Emergency Department
  • Handled sensitive patient information with confidentiality and accuracy
  • Supported medical and nursing staff with clerical and administrative tasks
  • Provided frontline reception support, directing patient inquiries effectively

Customer Service Assistant

BP Colac Derby
12.2023 - 02.2024
  • Operated tills and processed customer purchases
  • Handled stock replenishment and restocking fridges
  • Managed tobacco sales in compliance with regulations

Food Services Assistant

St John of God Bunbury
10.2022 - 12.2023
  • Delivered patient meals and communicated with healthcare teams
  • Ensured quality and hygiene standards were met in all tasks
  • Participated in quality improvement and risk management initiatives

Kitchen Hand

KFC Bunbury South
09.2021 - 12.2023
  • Prepared and cooked food according to KFC standards
  • Maintained food warmers and organised kitchen workspaces
  • Completed daily cleaning and hygiene maintenance

Education

Bachelor of Engineering (Honours) -

Curtin University
Bentley, WA
12-2028

Year 11 - Year 12 -

Manea Senior College
Bunbury, WA

Year 9 - Year 10 -

Bunbury Catholic College
Bunbury, WA

Year 7 - Year 9 -

Mazenod College
Lesmurdie, WA

Skills

  • Engineering Foundations: Building core knowledge in mechanics, materials, and systems through current university studies
  • Eager to Learn: Enthusiastic about gaining hands-on experience and applying academic concepts in real-world settings
  • Problem Solving: Able to think critically and work collaboratively to overcome challenges
  • Communication: Clear and effective communicator with experience working in customer-facing roles
  • Technical Readiness: Proficient in Microsoft Office, with introductory exposure to AutoCAD and MATLAB
  • Professionalism: Reliable, organised, and comfortable working in team environments

Awards Activities

  • Country Week Participant (2022)
  • Interschool Tennis (2022)
  • Winter Carnival (2020)
  • Winter Carnival Soccer (BCC)
  • Interschool Athletics (Year 6)
  • Gifted & Talented Program (Year 8, Mazenod College)
  • Academic Award (Year 6)
  • SRC Representative (Year 5 & 6)

References

  • Damien Latham, Acting Business Manager, Derby Hospital, 0499 717 417, Damien.Latham@health.wa.gov.au
  • Kylie Lawsen, Administration Coordinator, Derby Hospital, (08) 9193 3345, kylie.lawsen@health.wa.gov.au

Timeline

Receptionist / Medical Records Clerk

Derby Hospital
04.2024 - Current

ED Clerk

Armadale Health Service
01.2024 - Current

Customer Service Assistant

BP Colac Derby
12.2023 - 02.2024

Food Services Assistant

St John of God Bunbury
10.2022 - 12.2023

Kitchen Hand

KFC Bunbury South
09.2021 - 12.2023

Bachelor of Engineering (Honours) -

Curtin University

Year 11 - Year 12 -

Manea Senior College

Year 9 - Year 10 -

Bunbury Catholic College

Year 7 - Year 9 -

Mazenod College

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Tom Mathew