Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Referees
Timeline
Generic

Tom McIntosh

Narromine,NSW

Summary

Hardworking, reliable individual who is always willing to learn new skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Well-versed in coordinating service operations and monitoring and maintaining inventory. Detail-oriented team player with strong organizational skills who has the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
Certification

Work History

Manager

Hungry Jack's
12 2021 - Current


  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Resolved problems, improved operations and provided exceptional service.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.

Crew Member

McDonalds
02 2020 - 01 2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Year 11 Or Equivalent -

Francis Greenway High School
Beresfield, NSW

Skills

  • Retail Operations Management
  • Staff Training and Development
  • Inventory Systems
  • Staff Development
  • Interpersonal and written communication
  • Performance Evaluations
  • Training and mentoring
  • Quality Assurance
  • ServSafe Food Manager

Affiliations

  • Training staff
  • Shift Management
  • Dealing with Customer complaints
  • Food Safety
  • Barista Trained

Certification

  • First Aid
  • Fire Training
  • Food Safety Supervisor - government approved

USI - 4J8N9JXCQW

Referees

Sarah Brooks - 0433797722

Former Manager / Trainer

Hungry Jacks


Vanessa Erskine - 0434153933

NSW Training Coach

Hungry Jacks


Timeline

Manager

Hungry Jack's
12 2021 - Current

Crew Member

McDonalds
02 2020 - 01 2022

Year 11 Or Equivalent -

Francis Greenway High School

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Tom McIntosh